Observations (Rough)

1

• When the user first attempted to find Zoey in their contacts, they attempted to type in the search bar rather than going to the friends icon.

• Consider implementing a bulk add, there are currently a lot of steps per friend request which will make adding a lot of people annoying.
• The buttons look grayed out and are hard to notice.
• User would like a way to confirm the person, some way of identifying that the result in the friend search was the correct person.  At the time the user had typed and the single result was Zoey.
• When the user clicked the “Show On Map” button on Zoey’s profile, they were unsure whether this represented Zoey’s current location or her office.  Suggested renaming the button to something like “Where is Zoey?”  
• User tapped on the dot representing Zoey’s location and her info came up.  When he pressed back it returned to the home page.  The user expected it to return to the map with Zoey on it.

• The user clicked on the friends icon, figuring they would be able to contact them through there.
• The user was uncomfortable with a calendar for impromptu meetings since they felt that a calendar event wasn’t needed for an event in 30 minutes.
• Felt that there was a lot to type in the event information screen.  Decided to skip putting a title to the event.
• Suggested an add and invite button when inviting people to an event.  Eg: Was inviting Christine and Zoey to coffee when remembered they wanted to invite Miranda to coffee as well but had forgotten to add her.  Would have to back out of this menu, step through the process of adding Miranda as a friend, then recreate the event.
• After inviting people to the event and returning to the create event page, the invited field said “3”.  User was confused as to what this meant.  Was this three people including the user as well or were there three other people invited.  Suggested Facebook style listing: list a few guests by name then say “and X others”.
• Why is there a time zone?  
• Wondered what the purpose of end time was for an event like coffee.  Use of end time will depend on what we expect people to do on the app.
• At the time, the confirm location popup covered the map.  Suggested this was bad as the user could no longer see the map.  If they looked away for a second they no longer knew the location of the event.  Proceeded to tap back to examine the location.  Location was deleted when he merely wanted to double check it.

 User was not presented this task.

User was not presented this task.

• Would like to see the current location of people.
• Are the routes drawn by the map accurate?  This could be incorrect depending on when the last time the person was tracked, whether they had signal, or if there phone was on.

2

• Was distracted by the other buttons other that the Friend List icon.

• Would like consistency when searching for friends. Can you type their name? User name?  Consistency in the results.  Does the name come up or user name?
  
  

• Original bright buttons on top bar did nothing.
• The pins on the map should say who that pin represents.
  

User was not presented this task.

User was not presented this task.

• Consistency.  What is the user looking?  I.e the name issue
• Maybe list name and user name in search, highlighting what matches the users input.  I.e if the user types in Rob, result shows Rob Miller rcm, where rcm is his username and Rob is highlighted.
• The icons look grayed out.
• Consistency.  Some menus had back buttons while others did not.
• Not sure of the purpose of the search bar.  In the home map, is it to find a person or location.
  

3

• Did not exhibit difficulty in locating the Friend List icon, and picked it correctly on the first try.

• The user first checked the location of their friends before creating an event, otherwise the tasks were performed as expected with little comment.
  

• User indicated that the menu for "Creating an Event" looked complicated.

• Expressed surprise that after pressing "RSVP", that a confirmation dialog asking whether the user wanted to "Accept", "Reject" or "Propose Change".

User was not presented this task.

• The system is pretty intuitive
• Occasionally there were a few extra clicks, such as the confirmation boxes
  

1

• User did not exhibit difficulty in locating the Friend list Icon. Picked it out correctly on the first try.

• It looks like you can edit the users profile information.
• After the request to Zoey was sent, the user expected the app to return to the friends list showing he had sent an invite to Zoey rather than returning to the home page.

• The notifications button looks like a messenging button.
• If you have this information of your friends, why not just text them to meet up?
• Liked the drop down windows for friends, events, and notifications.
• Thought there were too many fields in the create event page.
• The user took a while to notice the check boxes in the invite friends page.
• User was unaware how to get the time wheel off the screen.
• User would like to change the name of a location.  When they clicked building 26, they wanted to change it to something that conveyed more information such as 26-204.
• Would like a pop up notification that fades away informing them that the invite was sent.

• Having an “Accept Without Changes” button seems error prone when changes are made.

User was not presented this task.

N/A

2

• User did not exhibit difficulty in locating the Friend list Icon. Picked it out correctly on the first try.

• After sending the friend invite, the user would go to friends to see some confirmation that the invite was sent.

• Unsure how to get the time wheel off the screen.
• Didn’t see much need in an end time.

User was not presented this task.

• Clicked and dragged event pin rather than clicking on a new location.

• Liked the lines connecting the people to the locations
• It was not obvious that event proposals could be changed, only knew because it was a task.
• Was not obvious that you could click the map to change the event location.
• A “Propose Change” button might make it more obvious that you can change the details of the event.

3

• User did not exhibit difficulty in locating the Friend list Icon. Picked it out correctly on the first try.

• User didn’t bother to read Zoey’s profile.

• Don’t need to have a time zone in the event page.
• Need accurate text for the search bar on map, at the time it said to search for friend location
• Can it show the distance of the people from the event?

User was not presented this task.

• Couldn’t tell that you can change the event location by clicking the map.  Instead tried to click on the location field of the event notification.
• When the user got to the map to change the location they said that it didn’t seem like you could.  Assumed you could drag and drop the location pin.
  

• Allow people to invite their friends to an event.  Possibly use open/closed meetings.
• When inviting friends to an event you could sort them by distance or by frequency of events you attend together.
• The app is somewhere between informal and full contact management. The right way to do things may not be easy.
• The tasks were intuitive but might want to reevaluate the tasks that we are aiming for so we can identify what we are missing or how to make the app better.
• The app could possibly suggest places to meet or store personal defaults.