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(The below should be split into individual pages if want to be true to convention.)

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12/29/2009 --- CANCELED

11:30am, N42-286, CSS Managers 

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12/22/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

•  Update on budget process
•  
•  

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12/15/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

• CSS Goals Review (goguen) Table as Barbara is out sick?
• PCI & PWC update (Tim)

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

• SAPGui and VPN Client coming up
• css@mit.edu updates
• vacations
• XDPP Updates
• Elaine returns to CSS tomorrow
• Retirees and accounts
• DS SLA coverage for the two holiday weeks

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12/08/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

• CSS Timely Budget topics (Anne)

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

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12/01/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

•  CSS Pipelining (Pat and Irina) 15 min
• TSM resources

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

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11/24/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

• TSM Release Project (15 mins) Dave Kalenderian TSM 6.1.2 Release Decision
• Locating a Cisco Telepresence setup in N42 (othomas, 15 virtual minutes)
• RT/ticket tracking survey teaser trailer (othomas, 10 action-packed minutes)

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

•  CSS project reviews 12/8/09 - managers will coordnate with their PMs on presenting/scheduling CSS Snapshots 11192009.pdf
•  IS&T Web Site
•  New DDM iMacs
•  Vacation Tracking

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11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

•  FY11 CSS First Pass Budget Review (Anne - approx. 30 minutes) 
•  Software Release Brainstorm (15 mins)

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

•  Update on Budget process and timeline (Anne)
•  XDPP Updates
•  DS SLA updates
•  Tools testing?:  KBox (Altiris replacement?); WebEx (Bomgar replacement?)

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11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

•  Software Release Brainstorm (15 mins) TABLED FOR NEXT WEEK

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

• training/conference updates
• IAP Planning
• ITLP Plans
• August Safety Alert from EHS re: shipping of batteries (impact to CSS? Wanted to keep it on our radar)

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11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

• Discussion of contractor approval process with Ken Lloyd and Allen Wallace

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

• Update on the Great Paper Caper
• CSS narrative process for quarterlies - original submissions sent to Elaine and Pat and they will post to wiki
• Zero-based budgeting update
• IS&T Project Review Process

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11:30am, N42-286, CSS Managers 

Agenda

• CANCELLED due to IS&T All Hands

  ---

  10/20/2009

11:30am, N42-286, CSS Managers 

Agenda

*** Suggested improvement in meeting management ***

Main Topics (phrase and amount of time needed)

• Staffing issues -15-20 minutes?
  • Contractors - current, needed, including what we are budgetd for vs. need
  • Issues with new rules around hiring contractors
•  Planning for meeting with all CSS Managers and Marilyn on Thursday - 10-15 minutes?
  • Are there things we want to make sure to bring to the discussion?

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

• Senior Staff/Marilyn update from Barbara

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11:30am, N42-286, CSS Managers 

Agenda

• IT Partners coordination - Jeff Reed and Barbara Johnson
• Candidates for Ticketing Tool Evaluation working group (project team) - Pat will meet with Irina to discuss new approach and scope
• Pat vacation 10/19 and WFH 10/20
• Chris vacation 10/16
• Q1 reporting CSS 2010 Q1 Report.doc

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11:30am, N42-286, CSS Managers 

Agenda

• file sharing options - Pat and Chris will explore xythos for internal CSS use
• Daptiv overview- Pat will schedule training for CSS with Darlene
• HQ Administration update
• All Hands feedback on wiki (CSS Leaders wiki) - Pat will get up there by this weekend
• Q1 narrative due 10/8 to Pat and Elaine - will have draft to review next week

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11:30am, N42-202, CSS Managers

Agenda

• changes to Daptiv (sponsorship, etc) - check weekly report to see whats missing
• file share options (Sparkler) TABLED for next week
• All Hands Presentation (review, comments and changes) (download CSS All Hands Presentations Oct0209.ppt from here)
• Marilyn's groundrules (maybe we want to adopt?)

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11:30am, W92-225 Downtown Crossing, CSS Managers

Agenda

• Daptiv projects review - need to get ITSS, FSX projects in this week
• CSS email and moira list management - teams need to clean up lists

• Wiki Markup
  AUX FY10 Action Plan \[Steve\] <-\- *{_}Draft{_}* available: [https://wikis-mit-edu.ezproxyberklee.flo.org/confluence/display/AUX/Action+Plan|https://wikis-mit-edu.ezproxyberklee.flo.org/confluence/display/AUX/Action+Plan]

• SalesForce CRM has 8 seats available for trial
• Finance to review budgets with managers
• service delivery workflow model - prep for senior staff

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11:30am, W92-225 Downtown Crossing, CSS Managers

Agenda

• Client Satisfaction Surveys: review and feedback (Rob Smyser)
  • Rob will send presentation to managers and schedule separate working sdession (possibly CSS Leaders)
• All Hands presentations to Elaine by 9/25 - progress in last three months and what coming up for next three months
• Daptiv project entry (deadline TODAY)
• the CSS "one pager"  CANCELLED - on boarding docs will be enough until direct meetings CSS Overview.docx

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  09/08/2009

11:30am, W92-225 Downtown Crossing, CSS Managers

Agenda

• CSS joining ISDA for R&R - Bryan will send invite for Charles River cruise 9/24
• incorporating IT Task Force items into CSS planning and roadmaps
• Service Desk unit costs model draft
• Anne to share DCAD costing and chargeback model

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11:30am, W92-225 Downtown Crossing, CSS Managers

Agenda

• CSS Website updates - must have edits to the production team prior to 9/25
• CSS All Hands 10/2/09 - presentations to Elaine by 9/25/09
  • progress report post reorg and/or roadmap
  • FY2010 Goals
• Daptiv project request approval - will now be Pat with Anne as backup

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12:00pm, W92-225 Downtown Crossing, CSS Managers

Agenda

• Vacations - Pat and Chris on vacation next week (check Exchange as what days)
• Projects and initiatives in Daptiv - please put work into Daptiv by 9/15.  For example:
  • PGP roll out
  • Keyserver pilot
  • Metrics refresh
  • Billing process inventory
  • Software chargeback models
• CSS All Hands in October - teams will present on 2010 roadmaps
• Wiki space administration - Oliver will move managers wiki to new space and limit in terms of access

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11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

• Daptiv updates (permissions revoked for staff that have transitioned)
• Ticketing Tool Requirements - please get your top 10 to Pat by weeks end
• Exchange project feedback
• Presentation of a senario for new CSS financial structure

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11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

• Human Resources
  • Steve Filipiak

  • Wiki Markup
     Management Development Programs for CSS Leaders (aka Management For Excellence) \[?? minutes\]

• Wiki Markup
  MITAlert Drill \[5 minutes - Steve\]

• Wiki Markup
  CSS Managers Wiki permissions \[Chris\]

• Wiki Markup
  Hermes on-going costs \[othomas\]

• eMail/Calendaring - Deb & Wilson

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11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

• Presentation on proposed changes to AdminIT program (Chuck King)
• FY2010 Goal setting 8/6/09 rescheduled for September CSS FY2010 Themes and Goals (Draft)
• CSS pipeline meeting will be introduced at CSS Leaders 8/17
  •  Mac OS 10.6 resource needs review scheduled 8/13
• AO Fundamentals Program - Elaine Aufiero wwas accepted for FY2010
• vacations

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11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

• We can talk about some Fall Readiness / Orientation 2009 stuff. Third time's the charm? (o)
• If we're really hard up for topics we can also talk about the idea of tracking key dates in the events calendar (see email from a few weeks ago) and next steps (o)
• N42 space requests will be coordinated with Wilson for month of August
• Pat will send SW Portfolio out to managers
• Exchange migration feedback should be collected by departmental coordinators and then presented to Tiger Team
• revamp of quarterly report process and metrics
• managers to be accountable for equipment in each of their areas

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11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

• Mac OS X 10.6 and Windows 7 Release

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11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

• ITSS FY10 Goals
• Head of IS&T Orientation
• What I learned on a trip to Lincoln Labs  - Barbara

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11:30am, Downtown Crossing (W92-225), CSS Managers 

Agenda

• Demo new DDM Inventory Database (Chris) - 15-20minutes? Less if necessary.
• N42 space requests update
• Presidents Report
• HQ Roadmap

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11:30am, W92-225, CSS Managers 

Agenda

• Presentation on DCAD Cost savings? (Steve Buckley) - Needs to be first on the agenda and able to take a conference call.
• Demo new DDM Inventory Database (Chris) - Postponed
• Update on Fall Readiness/Orientation and some FSX/Athena summer updates (Oliver) - 15 minutes exactly
• N42 space requests, inc. need for thunderdome - tabled for next week
• Exchange transition

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11:30am, W92-225, CSS Managers 

Agenda

• Meeting canceled due to lack of interest

...

11:30am, W92-225, CSS Managers 

Agenda

• start doing weekly team updates on goals, etc (teams rotate each week)
• limit Roundtable to 15-20 minutes
• continue working on Role Descriptions
• need to begin roadmaps of products/services we want to de-support
• Rob will coordinate Q4 metrics and Presidents Report, then begin to transition narrative to Pat and Elaine, will keep metrics and analyze
• staff moves to Pat by Monday noon latest (6/22)

...