Versions Compared

Old Version 59

changes.mady.by.user Robert W Smyser

Saved on

compared with

New Version 60

changes.mady.by.user Timothy J McGovern

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

(The below should be split into individual pages if want to be true to convention.)

...

12/08/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

  • CSS Timely Budget topics (Anne)

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  
  •  

 

...

12/01/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

  •  CSS Pipelining (Pat and Irina) 15 min
  • TSM resources

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  
  •  
  •  

...

11/24/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

  • TSM Release Project (15 mins) Dave Kalenderian TSM 6.1.2 Release Decision
  • Locating a Cisco Telepresence setup in N42 (othomas, 15 virtual minutes)
  • RT/ticket tracking survey teaser trailer (othomas, 10 action-packed minutes)

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  CSS project reviews 12/8/09 - managers will coordnate with their PMs on presenting/scheduling CSS Snapshots 11192009.pdf
  •  IS&T Web Site
  •  New DDM iMacs
  •  Vacation Tracking

...

11/17/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

  •  FY11 CSS First Pass Budget Review (Anne - approx. 30 minutes) 
  •  Software Release Brainstorm (15 mins)

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  •  Update on Budget process and timeline (Anne)
  •  XDPP Updates
  •  DS SLA updates
  •  Tools testing?:  KBox (Altiris replacement?); WebEx (Bomgar replacement?)

...

11/10/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

  •  Software Release Brainstorm (15 mins) TABLED FOR NEXT WEEK

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  • training/conference updates
  • IAP Planning
  • ITLP Plans
  • August Safety Alert from EHS re: shipping of batteries (impact to CSS? Wanted to keep it on our radar)

...

11/03/2009

11:30am, N42-286, CSS Managers 

Agenda

Main Topics (phrase and amount of time needed)

  • Discussion of contractor approval process with Ken Lloyd and Allen Wallace

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  • Update on the Great Paper Caper
  • CSS narrative process for quarterlies - original submissions sent to Elaine and Pat and they will post to wiki
  • Zero-based budgeting update
  • IS&T Project Review Process

...

10/27/2009

11:30am, N42-286, CSS Managers 

Agenda

  • CANCELLED due to IS&T All Hands

    10/20/2009

11:30am, N42-286, CSS Managers 

Agenda

** Suggested improvement in meeting management **

Main Topics (phrase and amount of time needed)

  • Staffing issues -15-20 minutes?
    • Contractors - current, needed, including what we are budgetd for vs. need
    • Issues with new rules around hiring contractors
  •  Planning for meeting with all CSS Managers and Marilyn on Thursday - 10-15 minutes?
    • Are there things we want to make sure to bring to the discussion?

Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)

  • Senior Staff/Marilyn update from Barbara

...

10/13/2009

11:30am, N42-286, CSS Managers 

Agenda

  • IT Partners coordination - Jeff Reed and Barbara Johnson
  • Candidates for Ticketing Tool Evaluation working group (project team) - Pat will meet with Irina to discuss new approach and scope
  • Pat vacation 10/19 and WFH 10/20
  • Chris vacation 10/16
  • Q1 reporting CSS 2010 Q1 Report.doc

...

10/06/2009

11:30am, N42-286, CSS Managers 

Agenda

  • file sharing options - Pat and Chris will explore xythos for internal CSS use
  • Daptiv overview- Pat will schedule training for CSS with Darlene
  • HQ Administration update
  • All Hands feedback on wiki (CSS Leaders wiki) - Pat will get up there by this weekend
  • Q1 narrative due 10/8 to Pat and Elaine - will have draft to review next week

...

09/29/2009

11:30am, N42-202, CSS Managers

Agenda

  • changes to Daptiv (sponsorship, etc) - check weekly report to see whats missing
  • file share options (Sparkler) TABLED for next week
  • All Hands Presentation (review, comments and changes) (download CSS All Hands Presentations Oct0209.ppt from here)
  • Marilyn's groundrules (maybe we want to adopt?)

...

11:30am, W92-225 Downtown Crossing, CSS Managers

Agenda

  • Daptiv projects review - need to get ITSS, FSX projects in this week
  • CSS email and moira list management - teams need to clean up lists
  • Wiki Markup
    AUX FY10 Action Plan \[Steve\] <-\- *{_}Draft{_}* available: [https://wikis-mit-edu.ezproxyberklee.flo.org/confluence/display/AUX/Action+Plan|https://wikis-mit-edu.ezproxyberklee.flo.org/confluence/display/AUX/Action+Plan]
  • SalesForce CRM has 8 seats available for trial
  • Finance to review budgets with managers
  • service delivery workflow model - prep for senior staff

...

11:30am, W92-225 Downtown Crossing, CSS Managers

Agenda

  • Client Satisfaction Surveys: review and feedback (Rob Smyser)
    • Rob will send presentation to managers and schedule separate working sdession (possibly CSS Leaders)
  • All Hands presentations to Elaine by 9/25 - progress in last three months and what coming up for next three months
  • Daptiv project entry (deadline TODAY)
  • the CSS "one pager"  CANCELLED - on boarding docs will be enough until direct meetings CSS Overview.docx

    09/08/2009

11:30am, W92-225 Downtown Crossing, CSS Managers

Agenda

  • CSS joining ISDA for R&R - Bryan will send invite for Charles River cruise 9/24
  • incorporating IT Task Force items into CSS planning and roadmaps
  • Service Desk unit costs model draft
  • Anne to share DCAD costing and chargeback model

...

11:30am, W92-225 Downtown Crossing, CSS Managers

Agenda

  • CSS Website updates - must have edits to the production team prior to 9/25
  • CSS All Hands 10/2/09 - presentations to Elaine by 9/25/09
    • progress report post reorg and/or roadmap
    • FY2010 Goals
  • Daptiv project request approval - will now be Pat with Anne as backup

...

12:00pm, W92-225 Downtown Crossing, CSS Managers

Agenda

  • Vacations - Pat and Chris on vacation next week (check Exchange as what days)
  • Projects and initiatives in Daptiv - please put work into Daptiv by 9/15.  For example:
    • PGP roll out
    • Keyserver pilot
    • Metrics refresh
    • Billing process inventory
    • Software chargeback models
  • CSS All Hands in October - teams will present on 2010 roadmaps
  • Wiki space administration - Oliver will move managers wiki to new space and limit in terms of access

...

11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

  • Daptiv updates (permissions revoked for staff that have transitioned)
  • Ticketing Tool Requirements - please get your top 10 to Pat by weeks end
  • Exchange project feedback
  • Presentation of a senario for new CSS financial structure

...

11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

  • Human Resources
    • Steve Filipiak
    • Wiki Markup
      &nbsp;Management Development Programs for CSS Leaders (aka Management For Excellence) \[?? minutes\]
  • Wiki Markup
    MITAlert Drill \[5 minutes - Steve\]
  • Wiki Markup
    CSS Managers Wiki permissions \[Chris\]
  • Wiki Markup
    Hermes on-going costs \[othomas\]
  • eMail/Calendaring - Deb & Wilson

...

11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

...

11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

  • We can talk about some Fall Readiness / Orientation 2009 stuff. Third time's the charm? (o)
  • If we're really hard up for topics we can also talk about the idea of tracking key dates in the events calendar (see email from a few weeks ago) and next steps (o)
  • N42 space requests will be coordinated with Wilson for month of August
  • Pat will send SW Portfolio out to managers
  • Exchange migration feedback should be collected by departmental coordinators and then presented to Tiger Team
  • revamp of quarterly report process and metrics
  • managers to be accountable for equipment in each of their areas

...

11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

  • Mac OS X 10.6 and Windows 7 Release

...

11:30am, W92-225 Downtown Crossing, CSS Managers 

Agenda

  • ITSS FY10 Goals
  • Head of IS&T Orientation
  • What I learned on a trip to Lincoln Labs  - Barbara

...

11:30am, Downtown Crossing (W92-225), CSS Managers 

Agenda

  • Demo new DDM Inventory Database (Chris) - 15-20minutes? Less if necessary.
  • N42 space requests update
  • Presidents Report
  • HQ Roadmap

...

11:30am, W92-225, CSS Managers 

Agenda

  • Presentation on DCAD Cost savings? (Steve Buckley) - Needs to be first on the agenda and able to take a conference call.
  • Demo new DDM Inventory Database (Chris) - Postponed
  • Update on Fall Readiness/Orientation and some FSX/Athena summer updates (Oliver) - 15 minutes exactly
  • N42 space requests, inc. need for thunderdome - tabled for next week
  • Exchange transition

...

11:30am, W92-225, CSS Managers 

Agenda

  • Meeting canceled due to lack of interest

...

11:30am, W92-225, CSS Managers 

Agenda

  • start doing weekly team updates on goals, etc (teams rotate each week)
  • limit Roundtable to 15-20 minutes
  • continue working on Role Descriptions
  • need to begin roadmaps of products/services we want to de-support
  • Rob will coordinate Q4 metrics and Presidents Report, then begin to transition narrative to Pat and Elaine, will keep metrics and analyze
  • staff moves to Pat by Monday noon latest (6/22)

...