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- From your Desktop, goto Start -> All Programs -> Accessories and select Remote Desktop Connection as shown below:
- When the Remote Desktop Connection panel is displayed, click on Show Options..
- Click on the Experience tab.
- From the drop down list, select WAN (10Mbps or higher with high latency).
- Verify that all the check boxes are checked. When you are satisfied that everything is correct, Click on the "General* tab.