GR6: User Testing
Design
Final Design of Interface (screenshots)
Key design decisions and alternatives considered
as motivated by paper prototyping, heuristic evaluation, and user testing
Implementation
Internals and important design decisions.
Implementation problems that may have affected the usability of the interface
Evaluation
Setup
Users were found through personal contacts: architect, digital artist, art professor at School of the Museum of Fine Arts. They are representatives of our target populations.
We decided not to do a demo, not to bias the learnability of the interface beyond the briefing / tasks.
User briefing and tasks:
Artists' briefing
"You are requesting feedback about a digitized visual art work that you have been working on. You use ArtBark to collect tangible, actionable feedback to improve your art piece. This comprises two stages that are separated in time: 1) uploading the work and requesting the customized feedback from specific individuals and 2) browsing through the feedback after it has been received."
Artists' tasks
- Setup the review process: upload art, select groups of commenters, and categories/tags desired for the review
- Review comments/annotations from commenters; Filter by categories (tags) and by groups
Commenters' briefing
"Your feedback about a visual art work is being solicited. You want to help the requester improve the art piece you are about to see."
Commenters tasks:
- Put general comments and editing, categorize them through tagging
- Put annotations directly picture, and edit them, categorize them through tagging
- Rate the art
Usability problems found and potential solutions
Both commenter and artist view:
- Poor contrast between pins and image
- Pins icons on comments
- Hard to see hashtags: could have them as blue links that are the filter
- Red border around annotation on the right looks like input field on error
Commenter review:
- Empty stars are not very visible
- Feedback/confirmation on deletion
- Change mouse marker to indicate draggable
- Expect double click to edit annotation
- Cannot close annotation window if you change your mind
Reflection
Learning through iterative design process.
Risk assessment, decisions about what features to prototype, and which prototype techniques to use, and how to evaluate the results of observations