Navigation

Click on a page above for a specific section.

GR3 - Paper Prototyping

Prototype Photos

The EasyShop homepage

Search results page (medium sized elements)

The search results page (large sized elements)

Checkout summary page

Briefing 

Thank you for helping us test our shopping site for the elderly. We will be asking you to perform a series of tasks to test the usability of our website. We are not allowed to aid you in the completion of the tasks and we ask you to please think out loud while you are completing these tasks. Sometimes when people concentrate on something they forget to think out loud, so please be aware of this and we will remind you if needed. The more we know about what you want to do and what you think something should do, the better off we are. Remember that you can stop at any time and feel free to ask us any questions after you the test. 

Scenario Tasks

We will consider two scenarios: buying a present using the visual interface of our software and purchasing speakers as a visually impaired user utilizing our VoiceAssist mode. Each scenario also contains a visual walk-through attached as a separate page.

Scenario 1 - Buying a Present

You are an elderly person that is looking for a present for your grandson. Your grandson really likes basketball and specifically asked for a Spalding full size basketball. For convenience you already have an account. Visual Walkthrough

Tasks

First purchase

1. Log in
2. Search for basketball
3. Resize results page to be able to see 8 results per page
4. Check reviews for the basketball
5. Add to cart and checkout

A week later

1. Find the basketball you purchased
2. Give the product a review

Scenario 2 - Purchasing Speakers (Voice)

You are a visually impaired person that is in the market for some new speakers. A friend told you that Logitech makes some affordable and good quality speakers. 

Tasks

1.  Purchase a set of speakers from the company Logitech

Wizard

Hi, welcome to EasyShop, what are you looking for? Food, Clothing, Electronics, Drugs, or “list more options”? Answer: Electronics

What electronics device are you looking for? TVs, DVD/BluRay player, or Audio devices? Audio devices

What type of audio device are you looking for? MP3, headphones, or speakers? Speakers

We have the following speakers in stock: Bose TrueSound speakers, Logitech Pro speakers, and the Panasonic MaxBass system? Logitech Pro

Logitech Pro speakers are $79.99, would you like to add them to your cart? Yes

The Logitech Pro speakers have been added to your cart.

Observations

First User

• Categories naturally selected first
  • No sub-category page in first prototype
• Resizing unclear

Second User

• Initiating checkout confusing
• Font size not large enough in some areas

Third User

• Unsure if search result was same as previously purchased
• Double search bars confusing

Prototype iteration