GR3: Paper Prototyping

Prototype Photos">Prototype Photos

Briefing">Briefing

You are hosting a sports related charity event for the charity of your choice, and you are looking to connect with businesses that will donate to your event

Scenario Tasks">Scenario Tasks

1. Create a sports related event
2. Choose two businesses you'd like donations from
3. Contact those businesses for donations

Observations">Observations

• Event Creation: 
  • There were issues with instructions for each step
  • All users weren't sure how many items they could choose for each step or whether they had to choose anything at all
  • User 1 skipped over Event Type
  • User 2 selected multiple charities
  • It was unclear to User 3 why Event Theme and Event Type were grouped together.
• Business Suggestion: 
  • The Business Suggestion page was difficult to navigate
  • Users 2 and 3 weren't quite sure how the main gallery portion worked. 
  • Affordability of business pane not apparent
  • User 1 didn't know where to click to contact the business
  • No user notieced that they could click the question mark in the upper right hand corner to get help writing their message.  May be more intuitive if question mark was in the message rather than on main screen
  • Opening multiple messages at same time confusing
• Overall: 
  • It seemed unclear why the user had to go through creating an event since event creation is not the focus of our problem. User 3 felt that there was no point creating the event if all that was being done was contacting a business
  • Users wanted to know more about how our product is helping them find businesses.  e.g. Business sorting done on the back end is not apparent to the user.
  • Users want to be able to more quickly contact businesses and not have to write a different personalized message to each company.

Prototype Iteration">Prototype Iteration