User Testing Notes:
User 1:
Task 1 - post your avalibility
- Completed without issue
Task 2 - look up bedtime
- Went to 'jobs' tab
- Went to 'profile' tab; commented "this isn't useful either"
- After some thought, went to 'contacts' tab and completed the task.
Task 3 - schedule a babysitter
- Went to 'contacts' tab; seems confused
- Went to 'jobs' tab
- Examines the timelines closely and intensely for a while before completing the task; timelines appear to be hard to read in their current form.
Comments
- Tabs are not self descriptive
- From the parent's perspective, it seems strange to call them 'jobs'
User 2:
Task 1
- While viewing the contacts pop-up, asks "Can I just click on the background to make this go away?" (instead of clicking the small exit button)
Task 2
- Took a while to find the 'request a sitter' button
- Didn't know what sitter timelines were. It might be good to have a title.
- Suggested that times pop up on the side, so that the user knows the 9pm block includes all times from 9pm-10pm
- Suggested an explicit 'delete mode' instead of a second click clearing the previous selection. "It's not explicitly clear that clicking on a painted square unpaints it"
- Confused about the state of the pop-up after clicking 'post your request'. Perhaps the pop-up should disappear
- Suggested reversing babysitter's schedules and your calender, because you might not care when they are free if you have constraints on when your commitments occur.
- Suggested explicitly stating 'send to selected babysitters'
Task 3
- Had trouble realizing he had to click 'edit schedule'. Tried clicking 'display schedule'.
- Wasn't sure what, if any, the default color to paint is. If we want it to be 'good' we may wish to highlight this.
- "Every week I have to come enter/reenter my schedule?"
- Suggested log in/out button.