GR2 - Designs
Scenario
Preconditions and Assumptions
- Grandparent is able to open browser and access url.
- Hardware is already functional (webcam, speakerphone).
- Grandparent uses the same computer at home every time. Browser is able to store cookie so that grandparent never needs to log in.
Our original three tasks in GR1 were specific to three different modes of communication: email, phone, and videochat. We re-evaluated these tasks and decided that, rather than mapping to 3 modes of communication, the tasks should pertain more to the user’s high level need and thus be independent from any particular communication means. We have thus revised our three tasks to be the following.
- Establish a connection
- Communicate asynchronously
- Communicate synchronously
Scenario
Harry is a 70-year-old Californian whose granddaughter, Lily, goes to college in Boston.
One day, he receives a phone call from Lily asking him to connect with her on ElderConnect. Harry goes to the website and, while talking on the phone with Lily, connects with her and she is added as a contact (Task 1).
A few days later, Harry wants to talk to Lily but since she isn’t online on ElderConnect, he sends her a message that she can read later (Task 2).
That night, he goes online again and Lily happens to be online as well, so they chat about her school day (Task 3).
Designs
We present three designs:
- Address book metaphor
- Phone metaphor
- Voice search and action wheel
“Address book” Design
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“Phone Metaphor” Design
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“Voice search and action wheel” Design
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