Observations and Interviews

User Classes

Babysitters

Parents

Needs and Goals

Core Goals

Babysitters

• Find jobs that fit their schedule and other constraints (distance, age of kids, individual preferences for or against given families)
  • Maximize number of jobs they can do despite scheduling changes and uncertainties (on their side or the parents' side)
• Communicate with parents, both beforehand to schedule and negotiate terms, and during the job if problems come up

Parents

• Find a babysitter they trust to take care of their kids (perhaps vouched for by others, or one they've had good experience with in the past)
• Schedule a time to go out when a trusted babysitter is available (the exact date may or may not be flexible)
  • Avoid having to cancel plans due to babysitter's scheduling issues

Additional Feature Requests

Babysitters

• "Give" jobs to friends
• Let clients know if a date they originally wanted opens up

Parents

• Use app within a group such as a church, or have some way to “vouch” for babysitters
• Some way to tell which babysitters have looked at a job posting if you are in a rush to find someone

(Stuff Casey couldn't categorize)
3. Letting families joint-babysit?
6. Integrate with Google Calendar?