User and Task analysis for SETENTS
User Analysis
-age, gender culture
-education
physical limitations
computer experience
motivation
domain experience
application experience
work environment and other social context
relationsships and communication patterns with other people
Task Analysis
why is the task being done
what does the user need to know of have before doing the task
where is the task performed
what is the environment like
how often is the task performed
what are tis time or resource constraints
how is the task learned
what can go wrong
who else is involved in the task