GR1 - User and Task Analysis

User Analysis

We have identified 4 types of users that would be interested in using our product

User 1 - A Student in Need

• Needs help with a Pset
• Has trouble with a specific problem or part of problem
• Is confused about some instructions
• Is lonely

User 2 - Person Providing Assistance

• Wants to provide a tip or piece of helpful advice for fellow travelers
• Is looking to provide tutoring services to those in need
• Is bored

User 3 - Student Looking for Group

• Has a group project on the horizon and no one to group with
• Wants a reliable study group for a certain class
• Doesn't want to do another Pset alone

User 4 - Groups Looking for more People

Persona: Jack & Jill are in one of the reading room cubicles in the student center struggling with a 6.046 pset.  This is the 2nd pset that they have worked on together and though they were able to struggle through the first and eek out a decent grade, they know that a third or fourth person in their group would not only make tooling slightly easier and more enjoyable, but it would also probably improve their grade.