Page updates in progress -- change format?
What Defines Good Communication Content?
- Gets the reader's attention.
- Gets the point across in as few words as possible.
- Is tailored to the specific audience. Only give them what they need. Make it brief but relevant.
- Uses the medium that is most likely to cause the audience to read the communication. Consider organizational culture of the audience.
- Clearly spells out actions the audience needs to take, if any.
Signs of trouble with your communication plan or content
Common Problems
- The people who can torpedo your project are not identified and managed.
- Individuals who can help with project issues are not consulted.
- There is no clear definition of who the customer is.
- The communication is not sent by the right person
Warning Signs
- You are constantly getting questions from stakeholders that are not in your communication plan
- Uninvited stakeholders show up at project meetings
- Project issues are taking longer than expected to resolve
- Your audience requests go unanswered
Turning it Around
If you have experienced any of the common problems or warning signs, you can turn things around.
- Be open to adjusting your stakeholder list if you didn't involve the right stakeholders at the the beginning of the project
- Get help from your project sponsor
Source: The Project Management Advisor
Overview
Content Tools
Activity