What Makes a Good Communication Plan?
- Gets the reader's attention.
- Gets the point across in as few words as possible.
- Is tailored to the specific audience. Only give them what they need. Make it brief but relevant.
- Uses the medium that is most likely to cause the audience to read the communication. Consider organizational culture of the audience.
- Clearly spells out actions the audience needs to take, if any.
Communication Plans ensure the right people get involved in the project and are kept up to date.
Common Problems
- The people who can torpedo your project are not identified and managed.
- Individuals who can help with project issues are not consulted.
- There is no clear definition of who the customer is.
Warning Signs that the right people are not involved:
- You are constantly getting questions from stakeholders that are not in your communication plan
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