Documents
Client Survey and Related Documents
IS&T Website Redesign Client Survey - draft
Word clouds created from FY 2011 Q1 RT ticket feedback (referenced in Perceptions section question 2)
Personas
Administrative Staff - draft
Faculty - draft
IT Professional - draft
Student - draft
December Survey Results of Current Site
Questions 1-8 except #3 (xls)
Question 3 (terms) (xls)