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Noun

Definition

Conflict

Business Owner

                                                                                                                                          

 

Service Owner

Is it more appropriate to use the phrase "Service Operator"?

 

Financial Owner

 

 

Product

Computer program or application.  Can be stand alone or interact with various other products and services. An example of a product would be Outlook 2007.

 

Service

A set of related functions, in support of one or more business areas, which is made up of software, hardware, people and processes.  A service may range from access to a single application to a complex set of many applications, spread across a number of hardware and software platforms.  An example of a service would be Exchange.

 

Solution

A method of solving a business problem with information technology.  There may be several service choices for any given solution.  An example of a solution would be Email and Calendaring.

 

License File

 

 

License Terms

 

 

License Key

 

 

License Type

 

 

Issue

 

 

Components

 

 

Email List

 

 

Materials & Services

 

 

Dates

 

 

Consumer

 

 

Platform

 

 

Escalation Level

 

 

Organization

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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