Noun |
Definition |
Conflict |
---|---|---|
Business Owner |
|
|
Service Owner |
Is it more appropriate to use the phrase "Service Operator"? |
|
Financial Owner |
|
|
Product |
Computer program or application. Can be stand alone or interact with various other products and services. An example of a product would be Outlook 2007. |
|
Service |
A set of related functions, in support of one or more business areas, which is made up of software, hardware, people and processes. A service may range from access to a single application to a complex set of many applications, spread across a number of hardware and software platforms. An example of a service would be Exchange. |
|
Solution |
A method of solving a business problem with information technology. There may be several service choices for any given solution. An example of a solution would be Email and Calendaring. |
|
License File |
|
|
License Terms |
|
|
License Key |
|
|
License Type |
|
|
Issue |
|
|
Components |
|
|
Email List |
|
|
Materials & Services |
|
|
Dates |
|
|
Consumer |
|
|
Platform |
|
|
Escalation Level |
|
|
Organization |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|