Working Group: Patrick McNeal, Oliver Thomas, Garry Zacheiss, Steve Landry and Patricia Sheppard (Chris Gresham out sick)
- Tiny Release process Tiny Release
- Cert Aid 2.0 walk through
- 1-3 day effort
- Small Release process Small Release
- usually involves a public announcement
- not internal to IS&T
- added examples of "execute" to the checklist
- Medium Release process Medium Release
- involves change to the product/service portfolio
- involves design or implementation decisions
- involves ramp of knowledge beyond public communication
- involves change in the business of other groups in IS&T
- formal Help Desk support
- DITR roll out
- involves contacting other groups in IS&T as partners (with ample time for them to respond)
- early engagement
- inception
- mid way through development
- prior to go live
- early engagement
- involves outreach to power users and stakeholders
- custom training would push a release to Large
- How do we encourage people to follow the proposed processes?
- need to articulate what's in it for the product/service owner (the benefits)
- you engage teams like the Help Desk and have them as an advocate for your product/service
- valuable communication conduits
- share information
- know what's going on
- reinforces escalation path for product/service
- "don't remove from the equation" (not everything in a checklist may apply)
- need to articulate what's in it for the product/service owner (the benefits)
- Criteria that have come to the surface
- Tools we will need to implement the processes
- Next steps