Service Vision Statement
(Approved by RISG, 4/15/09)
The MIT Libraries will promote a culture that facilitates user self-sufficiency and independent discovery. Users will have quick connectivity to subject and technical expertise when consultation is needed, through a variety of communication channels.
We will strive:
- to deliver consistently high-quality services through follow-up and assessment.
- to be agile, developing innovative solutions in response to our dynamic environment.
- to raise users' awareness of our services in support of their independence and self-sufficiency.