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This is a group effort to reconsider the reference vision of 2002.

Notes for new group to keep in mind when creating reference vision 2009:

  • Capture the sense of flexibility, adaptability, and nimbleness
  • Capture the entrepreneurial approach to service
  • Capture the fundamental unpredictability of services and technologies (e.g., citation management tools and data services). Acknowledge that there is unpredictability but that we are adaptable.
  • 2006
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