IS&T Measures 2007
As an initial effort for FY2006,. IS&T developed a public-facing measures site at http://web.mit.edu.ezproxyberklee.flo.org/measures.
Beginning in March 2007, the dashboards used as the Voice of the Process within IS&T Support teams will be posted here (they were emailed around before).
For Fy2007, substantial new developments in measuring and recording within OIS and elsewhere inspire us to re-engineer the measures we collect and display. This wiki is our working repository of plans for what to do and how to do it.
Measures Frameworks
- See Carnegie Mellon Software Engineering Institute Measures Taxonomy.
- IS&T Measures wiki from 2006 - it has much of our prior planning in it.
- Other University equivalent client-facing metrics page.
- Stanford -- http://www.stanford.edu/services/itmetrics/
- Utah -- http://www.it.utah.edu/services/helpDesk/metrics.html
- Georgia has more of a framework than actual pages I can see, but it's good stuff -- http://www.eits.uga.edu/page.php?l=2&c=PLAN
- Notre Dame -- http://www.nd.edu/~ndoit/about/itmetrics/index.shtml
- American University -- http://www.american.edu/technology/sites/helpdesk/section.cfm?id=271
- Emory University -- http://it.emory.edu/showdoc.cfm?docid=7609
- Case Western -- have 50 measures available to community. See http://www.case.edu/cgi-bin/dashboard/graph
IS&T Measures
- the existing effort at public-facing measures for FY2006 - http://web.mit.edu.ezproxyberklee.flo.org/measures
- A redo-the-kitchen view of measures for fy2007.
- the IST wiki page on the Measures effort. It is going to be frozen there and reinstated here in this wiki.
- An MIT-only view of the OIS RRD graphing tool, cacti -- https://whos-there-mit-edu.ezproxyberklee.flo.org/cacti/graph_view.php
Project Planning
- Measures Framework (mid-FY06)
- Public-Facing Measures for IS&T (mid-FY07) --
- Measures for Managers in IS&T
- Cost of IT 2006