Ref statistics sub-group, add 3 citations here by 10/8! Include summaries or highlights, if you can!
Ideas for search terms: sample statistics, reference statistics, metrics, circulation statistics,
Places to look: RUSA,
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To do:
- Do lit review by 10/8.
- Find out what stats are required by ARL and Steve.
- Find existing method for collecting stats.
- Think about how we'll use these stats. For scheduling & staffing levels.
- Think about what we want to know: amount of questions at desk and away from desk, as well as when they're being asked. Transactions vs. # of questions. How long they take.