Notes from 3/4/2017 webinar

Tips for a successful webinar:
  • Ensure dependable wifi connection or use hard wire connection to wifi
  • Make use of front-facing light source - use a desk lamp with a soft light bulb to supply sufficient lighting.
  • For the best audio quality, a headset is recommended. Headphones with attached microphone also help in reducing background noise. Use of computer microphones in noisy settings is not ideal.
  • To use a background setting (use any photo, banding, etc), a green screen is highly recommended 
  • For Q&A sessions, 2+ panelists are highly recommended
  • Zoom supports options to go live on Facebook and Youtube
Account
  • Account info can be seen under “User Type,” which will indicate webinar permissions 
  • Upload picture
  • Personal Meeting ID remains constant
Scheduling
  • My webinars > schedule a Webinar > Enter webinar information
  • Branding options are available to sync registration with brand experience
  • Registration question options can be customized to gather information about participants 
    • All participants must share their names and emails to use Zoom
  • Zoom offers the ability to send reminder emails to participants who have registered for the webinar, as well as follow-up emails for both those who participated and those who didn’t
    • ex: send a ‘Thanks for participating' email and a ‘Sorry we missed you’ email
  •  Poll feature: polls can be created to survey participants and share results live
    • It is recommended not to exceed more than 3 polls/webinar
    • Polling is available for both Webinars and Meetings, but only with paid accounts
  • Note: there is no way to upload participants; invites may be sent from a list of contacts, but participants must sign up independently
  • Mobile access: the Zoom app must be downloaded and the user must log into her/his account in order to access a webinar
Roles
  • Panelists can share their videos and screens, as well as respond to Q&A and chat. They may also record sessions and download the webinar video and chat, Q&A and participation data.
    • Hosts can dictate panelist permissions
  • Attendees cannot share videos or their screens, nor can they record or download webinar data.
    • Attendees can be switched to panelists during the webinar by clicking the ‘Switch to Panelist’ button by the attendee’s name
Hosting a Webinar
  • Webinars can be started early and have no finite ending time
  • ‘Practice Sessions’ allow only panelists to participate. This is a good time to check sound, review notes, etc. Clicking ‘Broadcast’ will allow attendees to participate
  • Webinar & participant options
    • many options can be disabled/manipulated
      • chat and/or Q&A can be disabled. If hosting a webinar alone it is recommended to disable chat
  • Tip: if video/audio are ever shared, panelist must click 'Share audio’ to share audio feed with participants
    • to adjust the feed’s audio volume, manipulate on the player, not via Zoom (which will manipulate the mic volume)
  • Attention tracking: a clock icon next to a user indicates that she/he has clicked away from the webinar screen
Reports
  • To download data:
    • Navigate from Reports -> Usage Reports -> Webinar -> Attendee Info
Resources
Support Portal: https://support.zoom.us/hc/en-us
  • The support portal is constantly updated and is a great space to learn about new features, faqs, etc.
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