About Our Team
The Release Engineering team assists project teams in ensuring that IS&T services are production ready. In working with project managers, business analysts and software engineers during the development and go-live phase of the project, the team gains familiarity with the application and/or service. This enables Release Engineering to properly direct enhancement requests and problem reports after go-live. The Release Engineering team has three primary areas of responsibility.
- Consult with project teams regarding testing strategies to ensure that IS&T deployed applications, Application Programming Interfaces (APIs), Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) offerings are production ready
- Triage problem reports and service requests for the Operations area, including Application Delivery, Cloud Platforms and the Integration team
- Partner with the Service Desk Escalations team in administering IS&T's Software-as-a-Service and Platform-as-a-Service offerings, such as DocuSign, LabArchives, LastPass, QuickBase and Qualtrics
More about our Testing Services