Title: Content prior to Jan-1-2010  
Author: Robert W Smyser Feb 25, 2010 17:36
Last Changed by: Robert W Smyser Feb 25, 2010 17:36
Tiny Link: (useful for email) https://wikis-mit-edu.ezproxyberklee.flo.org/confluence/x/5diEAw
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Incoming Links
IS&T Measures (1)
    Page: Project Notebook
Hierarchy
Parent Page
    Page: Project Notebook
Children (6)
    Page: Cost of IT 2006
    Page: CSS
    Page: FY07 Measures Plan
    Page: Help Desk Measures
    Page: Measures Architecture 2009
    Page: Measures Framework
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Recent Changes
Time Editor  
Feb 25, 2010 17:36 Robert W Smyser View Changes
Migrated to Confluence 4.0
Feb 25, 2010 17:36 Robert W Smyser  
Outgoing Links
External Links (12)
    www.it.utah.edu/services/helpDesk/metrics.html
    istwiki.mit.edu/istwiki/ISTMeasures
    www.eits.uga.edu/page.php?l=2&c=PLAN
    it.emory.edu/showdoc.cfm?docid=7609
    www.stanford.edu/services/itmetrics/
    https://mv-ezproxy-com.ezproxyberklee.flo.org/cacti/graph_view.php
    www.sei.cmu.edu/str/taxonomies/view_qm_body.html
    www.american.edu/technology/sites/helpdesk/section.cfm?id=2…
    web.mit.edu/measures
    ist.mit.edu/about/measures
    www.case.edu/cgi-bin/dashboard/graph
    www.nd.edu/~ndoit/about/itmetrics/index.shtml
IS&T Measures (7)     Page: Client Satisfaction Surveys
    Page: Help Desk Measures
    Page: Measures Architecture 2009
    Page: Measures Framework
    Page: Cost of IT 2006
    Page: FY07 Measures Plan
    Page: CSS