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Milestones:
- 8/29: BMC Remedy OnDemand and RemedyForce overviewOverview
- 9/21: BMC Remedy OnDemand and RemedyForce Use Case Demos
- 9/27: Sponsor meetingMeeting
- 9/28: Gartner consult on Consult On 3rd party Party CMDB viewersViewers
- 10/1: NEU demo of ServiceNow implementation Northeastern Demo Of ServiceNow Implementation
- 10/9: ServiceNow overviewOverview
- 10/15: ServiceNow use casesUse Case Demos
- 10/18: Round up sessionUp Session
- 10/22: Gartner consult on 3rd party request management front ends) Final Round Up Session
- 10/2231: Final round up sessionRecommendation
- 1011/297: Sponsor meetingMeeting10/31: Final recommendation
- 11/19: Gartner Consult On 3rd Party Request Management Front Ends
Based on the November sponsor meeting, the next step will be to work with the vendors to draft a scope of work for licensing and implementation: IT Service Management Tool Implementation Business Case.doc
Stay tuned!!!