User | Finding a friend in your Friend List
| Adding an individual into your Friend List
| Creating and Inviting Friends to a Closed Event (With Application Suggesting Locations based on Proximity of Participants)
| Responding to an Invitation by Proposing a Change in Location
| General Comments |
|---|
1 | - [Learnability: Affordances]
User mentioned that buttons at the top resembled buttons.
Did not exhibit difficulty locating the Friend List icon.
| - [Learnability: Information Scent]
Wondered aloud about what the "Pending" graphic meant.
| - [Learnability: Different Conceptual Model]
Attempted to look for Building 26 on the Home Screen first.
- [Learnability: Lack of External Consistency]
Was unsure about how to dismiss the keyboard after typing in "Building 26" into the Search Bar on the Home Screen.
- [Learnability: Different Conceptual Model]
Tapped on Building 26 to try to initiate event on it.
| - [Learnability: Different Conceptual Model]
Wondered aloud about wanting to find a way to message the Organizer (Alice) about proposing a change in time.
- [Learnability: Unclear Affordances]
After opening up the "Propose a Change" menu, user click on "Cancel", because he was not aware that the fields were changeable by tapping.
| - Found some of the buttons unclear because they were hand-drawn.
- User mentioned that was used to having a physical "Back" button on a device, a opposed to soft-buttons rendered by the application.
|
2 | - [Learnability: Affordances]
Did not exhibit difficulty locating the Friend List icon
| - [Learnability: Different Conceptual Model]
Didn't realize that it was searching a directory initially.
- After finding the user, the user didn't tap to view the profile and subsequently add "Zoey". Thought the task was completed.
| - [Safety]
Tapped on Done before selecting location.
- [Efficiency]
Didn't like the confirmation boxes which were popping up. Found them to be doing too much second guessing.
- [Learnability: External Consistency]
Mention that as an iPhone mobile user, found the flow to be intuitive.
| - [Efficiency]
Managed to find out what needed to be done after reading the instructions.
| - Found the application interface intuitive.
|
3 | - [Learnability: Different Conceptual Model]
Tapped on own location on the map initially to figure out what it was for.
- [Learnability: Different Conceptual Model]
Tried searching for "Zoey Zeta" in the search bar.
- [Learnability: Learning by Exploring]
Went to Friends Icon in Action Bar after realizing that "Zoey Zeta" was not in Friend's List.
| - [Learnability: Unclear Affordances]
Did not see "+"-button to add participants. Tapped on the field instead.
| - [Learnability: Information Scent]
Switched between "Closed Event" to "Open Event" to understand the difference.
| - [Efficiency]
Managed to find out what needed to be done after reading the instructions.
| - Mentioned that clearer buttons would have been preferred.
|
4 | - [Learnability: Different Conceptual Model]
Tried searching for "Zoey Zeta" in the search bar.
- [Learnability: Learning by Exploring]
Tapped on Notifications Icon first, then Events Icon, then Friends.
| - [Learnability: External Consistency]
Wondered aloud about what would occur if multiple "Zoey Zeta"s were in the directory.
| - [Learnability: Unclear Affordances]
When adding participants, didn't tap on Checkboxes, but on the arrows instead.
- [Learnability: External Consistency, Unclear Affordance]
After entering the View Profile screen after tapping the arrow, was scanning for the Back button.
- Picked location based on where his persona was located, ignoring suggested locations.
| - [Learnability: Confusing the User]
Was not sure what "Revert" meant, said "Undo" would have been clearer.
| - Found some of the buttons unclear because they were hand-drawn
|
User | Finding a friend in your Friend List
| Adding an individual into your Friend List
| Creating and Inviting Friends to an Event | Responding to an Invitation by Proposing a Change in Time
| Responding to an Invitation by Proposing a Change in Location
| General Comments |
|---|
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="2d676c0f-655b-41b5-ab85-61b66ab5a7dd"><ac:plain-text-body><![CDATA[ | 1 | | Wiki Markup |
|---|
*\[Learnability: Affordances\]* \\]]></ac:plain-text-body></ac:structured-macro>
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="d36edb7f-a55d-4f91-8672-24b8c44780d9"><ac:plain-text-body><![CDATA[User did not exhibit difficulty in locating the Friend list Icon. Picked it out correctly on the first try. |
| | Wiki Markup |
|---|
*\[Learnability: Misleading Affordance\]* \\]]></ac:plain-text-body></ac:structured-macro>
It looks like you can edit the users profile information. \\
\\
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="d368421c-f934-4591-bba7-6d7a56d9d2d2"><ac:plain-text-body><![CDATA[* *\[Learnability: Lack of Feedback\]* \\]]></ac:plain-text-body></ac:structured-macro>
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="353cc3a8-148e-4447-82d2-b557bbd883dd"><ac:plain-text-body><![CDATA[After the request to Zoey was sent, the user expected the app to return to the friends list showing he had sent an invite to Zoey rather than returning to the home page. |
| | Wiki Markup |
|---|
*\[Learnability: Misleading Affordance\]* \\]]></ac:plain-text-body></ac:structured-macro>
The notifications button looks like a messenging button. \\
\\
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="4c158b5b-8927-4bc3-81c2-d650133c50e8"><ac:plain-text-body><![CDATA[* *\[Efficiency\]* \\]]></ac:plain-text-body></ac:structured-macro>
If you have this information of your friends, why not just text them to meet up? \\
\\
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="ef9607c8-8d36-4bd1-81ea-287219349f24"><ac:plain-text-body><![CDATA[* *\[Efficiency\]* \\]]></ac:plain-text-body></ac:structured-macro>
Liked the drop down windows for friends, events, and notifications. \\
\\
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="ce9c35a1-cc4d-4ae5-a075-e98c0ca09d7f"><ac:plain-text-body><![CDATA[* *\[Learnability: Confusing the User\]* \\]]></ac:plain-text-body></ac:structured-macro>
Thought there were too many fields in the create event page. \\
\\
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="c49484f9-0df6-4163-a015-b50fa1b3bdcb"><ac:plain-text-body><![CDATA[* *\[Learnability: Unclear Affordance\]* \\]]></ac:plain-text-body></ac:structured-macro>
The user took a while to notice the check boxes in the invite friends page. \\
\\
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="5e88c920-347a-4755-8c39-171925c3831f"><ac:plain-text-body><![CDATA[* *\[Learnability: Unclear Affordance\]* \\]]></ac:plain-text-body></ac:structured-macro>
User was unaware how to get the time wheel off the screen. \\
\\
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="1c3bc78f-2ee4-4101-877a-decddadc4872"><ac:plain-text-body><![CDATA[* *\[Learnability: Lack of Affordance, Different Conceptual Model\]* \\]]></ac:plain-text-body></ac:structured-macro>
User would like to change the name of a location. When they clicked building 26, they wanted to change it to something that conveyed more information such as 26-204. \\
\\
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="db51f806-032f-45d6-ad31-9a11ac31b114"><ac:plain-text-body><![CDATA[* *\[Learnability: Lack of Feedback\]* \\]]></ac:plain-text-body></ac:structured-macro>
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="c2404a60-c9dc-41a8-8b1f-16728235dc84"><ac:plain-text-body><![CDATA[Would like a pop up notification that fades away informing them that the invite was sent. |
| | Wiki Markup |
|---|
*\[Safety\]* \\]]></ac:plain-text-body></ac:structured-macro>
Having an “Accept Without Changes” button seems error prone when changes are made. |
| User was not presented this task.
| - User liked the idea of being able to visualize the locations of his friends when creating the event.
|
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="66e47048-407c-4703-b34e-5ec9b8b5ac4e"><ac:plain-text-body><![CDATA[ | 2 | | Wiki Markup |
|---|
*\[Learnability: Affordances\]* \\]]></ac:plain-text-body></ac:structured-macro>
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="60ae5395-9743-4ac3-978e-f933b6c833e8"><ac:plain-text-body><![CDATA[User did not exhibit difficulty in locating the Friend list Icon. Picked it out correctly on the first try. |
| | Wiki Markup |
|---|
*\[Efficiency, Learnability: Lack of Feedback\]* \\]]></ac:plain-text-body></ac:structured-macro>
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="9e0465c1-c203-4bfc-b416-4058aa9a9b8d"><ac:plain-text-body><![CDATA[After sending the friend invite, the user would go to friends to see some confirmation that the invite was sent. |
| | Wiki Markup |
|---|
*\[Learnability: Unclear Affordance\]* \\]]></ac:plain-text-body></ac:structured-macro>
Unsure how to get the time wheel off the screen. \\
\\
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="52bb2d8b-8f67-4763-8437-57d85a4ac06e"><ac:plain-text-body><![CDATA[* *\[Learnability: Confusing the User\]* \\]]></ac:plain-text-body></ac:structured-macro>
Didn’t see much need in an end time. |
| User was not presented this task.
| - Clicked and dragged event pin rather than clicking on a new location.
| - Liked the lines connecting the people to the locations
- It was not obvious that event proposals could be changed, only knew because it was a task.
- Was not obvious that you could click the map to change the event location.
- A “Propose Change” button might make it more obvious that you can change the details of the event.
|
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="27518994-9a25-4dc6-9ce3-482e88117382"><ac:plain-text-body><![CDATA[ | 3 | | Wiki Markup |
|---|
*\[Learnability: Affordances\]* \\]]></ac:plain-text-body></ac:structured-macro>
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="e372f4ce-b890-4f0b-90a9-4855a2e2373a"><ac:plain-text-body><![CDATA[User did not exhibit difficulty in locating the Friend list Icon. Picked it out correctly on the first try. |
| | Wiki Markup |
|---|
*\[Safety\]* \\]]></ac:plain-text-body></ac:structured-macro>
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="5c3bb7f8-f9e9-41a9-b847-dd55631027f9"><ac:plain-text-body><![CDATA[User didn’t bother to read Zoey’s profile. |
| | Wiki Markup |
|---|
*\[Learnability: Confusing the User\]* \\]]></ac:plain-text-body></ac:structured-macro>
Don’t need to have a time zone in the event page. \\
\\
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="4000d4ae-cf32-4032-a5cf-902d437b6438"><ac:plain-text-body><![CDATA[* *\[Learnability: Confusing the User\]* \\]]></ac:plain-text-body></ac:structured-macro>
Need accurate text for the search bar on map, at the time it said to search for friend location. \\
\\
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="d9335ab5-4933-496d-8559-49f03d08ea9a"><ac:plain-text-body><![CDATA[* *\[Learnability: Lacking Affordances\]* \\]]></ac:plain-text-body></ac:structured-macro>
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="21244229-a481-40e6-80f0-a2a9cfc14655"><ac:plain-text-body><![CDATA[Can it show the distance of the people from the event? |
| User was not presented this task.
| | Wiki Markup |
|---|
*\[Learnability: Unclear Affordances\]* \\]]></ac:plain-text-body></ac:structured-macro>
Couldn’t tell that you can change the event location by clicking the map. Instead tried to click on the location field of the event notification. \\
\\
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="3ea09bca-4f53-4047-a57b-2661b301fc32"><ac:plain-text-body><![CDATA[* *\[Learnability: Unclear Affordances, Confusing the User\]* \\]]></ac:plain-text-body></ac:structured-macro>
When the user got to the map to change the location they said that it didn’t seem like you could. Assumed you could drag and drop the location pin. \\ |
| - Allow people to invite their friends to an event. Possibly use open/closed meetings.
- When inviting friends to an event you could sort them by distance or by frequency of events you attend together.
- The app is somewhere between informal and full contact management. The right way to do things may not be easy.
- The tasks were intuitive but might want to reevaluate the tasks that we are aiming for so we can identify what we are missing or how to make the app better.
- The app could possibly suggest places to meet or store personal defaults.
|