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Before we call in ops... what's a developer to do? 

NOTE: If you are not familiar with linux, don't try this, get the thalia ops team involved. These are very rough notes, more a reminder to developers who have already done these things. If you have not, please involve ops rather than trying to do it yourself.

1. Is alfresco running? Go to http://cms-proto-th1.mit.edu:8080//thalia-devalfresco for dev and htttp://isda-thalia12.mit.edu:81308080/alfresco ^{Image Removed}for test

If not, stop and start alfresco:

cd /home/repos/alfresco-2.1.1-enterprise

...

2. Is the IME running? go to http://mv.ezproxy.com.ezproxyberklee.flo.org/libraries^{Image Removed} for dev and http://mv.ezproxy.com.ezproxyberklee.flo.org/libraries for test

If not, can we access the manager: http://thalia-dev.cms-proto-th1.mit.edu/manager/html for dev and http://mv.ezproxy.com.ezproxyberklee.flo.org/manager/html for test server 2 and http://isda-thalia11.mit.edu/manager/html^{Image Removed} for test server 11

If not, are tomcat and apache running? http://mv.ezproxy.com.ezproxyberklee.flo.org^{Image Removed}

 Try to stop and start the web server:
/etc/init.d/web stop

...

look at the log file at /home/www/apache-tomcat-5.5.23sash-server/servers/thalia/logs/catalina.out to make sure that tomcat starts with no problems

If the log file complains about address in use:
ps -aux | grep tomcat (how many tomcat process are running)

ps -aux | grep alfresco (which one is the alfresco tomcat process)

grep java

You will see two sash containers running, one is default and the other is thalia.

kill -9 [id for thalia tomcat servers] on both instances
ps -aux | grep java again to make sure there is no containers running

then Wiki MarkupDon't touch the alfresco tomcat process. Kill the other tomcat processes listed: kill \-9 \[id for thalia tomcat servers\] ps \-aux \| grep tomcat again to make sure there is only the alfresco process running then /etc/init.d/web start to start the thalia web server

3. If things still don't work, reboot the entire server:

...

check the alfresco.log and go to http://thaliacms-proto-devth1.mit.edu:81308080/alfresco/ to verify if Alfresco is running now

...

check catalina.out to see if there are problems.

 log files:

thalia log is at /home/www/thalia/log on the ime server

the catalina.out and sash-server.log in /home/www/sash-server/servers/thalia/logs/ are also important

alfresco log files is at /home/repos/alfresco-2.1.1-enterprise/alfresco.log on the alfresco server

the catalina.out at home/repos/alfresco-2.1.1-enterprise/tomcat/logs is also important.