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Milestones:
- 8/29: BMC Remedy OnDemand and RemedyForce overviewOverview
- 9/21: BMC Remedy OnDemand and RemedyForce Use Case Demos
- 9/27: Sponsor Meeting
- 9/28: Gartner Consult On 3rd Party CMDB Viewers
- 10/1: Northeastern Demo Of ServiceNow Implementation
- 10/9: ServiceNow overviewOverview
- 10/15: ServiceNow Use Case Demos
- 10/18: Round Up Session
- 10/22: Gartner Consult On 3rd Party Request Management Front Ends Final Round Up Session
- 10/2231: Final Round Up SessionRecommendation
- 1011/297: Sponsor Meeting10/31: Final Recommendation
- 11/19: Gartner Consult On 3rd Party Request Management Front Ends
Based on the November sponsor meeting, the next step will be to work with the vendors to draft a scope of work for licensing and implementation: IT Service Management Tool Implementation Business Case.doc
Stay tuned!!!