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What needs to be done to fix the problem:

  1. Uninstall SAPGui 7.2
    1. Move Applications -> SAP to Trash
    2. Move the following directory to the Trash: Macintosh HD -> Library -> Preferences -> SAP
    3. On the menu bar, at the top, select Go to reveal the drop-down menu and then hold down the Option key (marked ALT) and you will see the ~/Library folder appear. You may now select this ~/Library folder with your mouse or trackpad.
    4. Move the following directory to the Trash: Userhome -> Library -> Preferences -> SAP
  2. Install SAPGui 7.3 from IS&T
  3. Please note when using SAPGui 7.3 there are some known issues for 10.7 and 10.8.