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Users were found through personal contacts: architect, digital artist, art professor at School of the Museum of Fine Arts. They are representatives of our target populations.
We decided not to do a demo, not to bias the learnability of the interface beyond the briefing / tasks.
User briefing and tasks:
Artists' briefing
"You are requesting feedback about a digitized visual art work that you have been working on. You use ArtBark to collect tangible, actionable feedback to improve your art piece. This comprises two stages that are separated in time: 1) uploading the work and requesting the customized feedback from specific individuals and 2) browsing through the feedback after it has been received."
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- Setup the review process: upload art, select groups of commenters, and categories/tags desired for the review
- Review comments/annotations from commenters; Filter by categories (tags) and by groups
Commenters' briefing
"Your feedback about a visual art work is being solicited. You want to help the requester improve the art piece you are about to see."
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- Put general comments and editing, categorize them through tagging
- Put annotations directly picture, and edit them, categorize them through tagging
- Rate the art
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Usability problems found and potential solutions
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