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  1. Establish a connection
  2. Communicate asynchronously
  3. Communicate synchronously

ScenarioHarry

David is a 70-year-old Californian whose granddaughter, Lily, goes to college in Boston.

One day, he receives a phone call from Lily asking him to connect with her on ElderConnect. Harry goes to the website and, while talking on the phone with Lily, connects with her and she is added as a contact (Task 1).

A few days later, Harry wants to talk to Lily but since she isn’t online on ElderConnect, he sends her a message that she can read later (Task 2).

chef in a restaurant. It is Wednesday and he decides to add some Daily Special Meal on the menu.  He cooks the food and take a picture of it. Then he told the server to update the menu.

Lily comes into the restaurant and uses FoodAware to browse for the meal she wants. After she is satisfied with the order, she submits the order and waits for the server to bring her food. That night, he goes online again and Lily happens to be online as well, so they chat about her school day (Task 3).

Designs

We present three designs:

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