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Person #1
Person #2
Person #3
This person belongs to the user class of Adults without access to Medical attention.
This user expressed a primary concern of being able to use the interface without becoming frustrated and giving up on it. They would like it to be very clear in the diagnosis steps, and offer additional help if something remains unclear. This user also has imperfect eyesight and want’s to be able to ‘see’ everything. The user isn’t knowledgeable of specific areas of the body, so they would like assistance / an interactive way to pinpoint the affected area. If there are forms for submitting information, the user would like to be able to edit all responses up until the final submission step.
User Classes
We have chosen 3 user classes.
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