User | Finding a friend in your Friend List
| Adding an individual into your Friend List | Creating and Inviting Friends to an Event | Responding to an Invitation by Proposing a Change in Time | Responding to an Invitation by Proposing a Change in Location
| User's General Comments |
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<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="521fdca0a49f2c7c-56077be6-44474f57-b02dae19-53ec6a3be84e221a9b1800c9"><ac:plain-text-body><![CDATA[ | 1 | Wiki Markup |
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*\[Learnability: Different Conceptual Model\]* \\]]></ac:plain-text-body></ac:structured-macro>
When the user first attempted to find Zoey in their contacts, they attempted to type in the search bar rather than going to the friends icon. \\
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="675a8fefccc5428c-da534e2b-42494bf5-8ef7839b-7fbdf7e39342f0d9c7f7c9af"><ac:plain-text-body><![CDATA[\\ |
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*\[Efficiency\]* \\]]></ac:plain-text-body></ac:structured-macro>
Consider implementing a bulk add, there are currently a lot of steps per friend request which will make adding a lot of people annoying. \\
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<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="ba3f04d21d6503ba-fa614069-4fe94808-af67b456-d594c2529903fb2fea8d1a61"><ac:plain-text-body><![CDATA[* *\[Learnability: Lack of Affordance\]* \\]]></ac:plain-text-body></ac:structured-macro>
The buttons look grayed out and are hard to notice. \\
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<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="fbc6dc3c8208b631-5fa1d6f8-45844890-b4eab519-eb86080a2808009545b06149"><ac:plain-text-body><![CDATA[* *\[Learnability: Information Scent, Feedback\]* \\]]></ac:plain-text-body></ac:structured-macro>
User would like a way to confirm the person, some way of identifying that the result in the friend search was the correct person. At the time the user had typed and the single result was Zoey. \\
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="1a57e22d9cca310e-ebfe46c3-45e14f9d-857e8f71-6d7459e59ba343ee9733e314"><ac:plain-text-body><![CDATA[* *\[Learnability: Lack of Affordance\]* \\]]></ac:plain-text-body></ac:structured-macro>
When the user clicked the “Show On Map” button on Zoey’s profile, they were unsure whether this represented Zoey’s current location or her office. Suggested renaming the button to something like “Where is Zoey?” \\
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<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="1fcaad2d093ff659-88fe7796-40cb4c1b-89a18007-aed7c52a20fce0f3e42b555e"><ac:plain-text-body><![CDATA[* *\[Learnability: Lacking Internal Consistency,* \\]]></ac:plain-text-body></ac:structured-macro>
* Safety: Non-reversible action\]* \\
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="87434ff903d6a360-f285b7ef-452a4e46-9976976e-5a6fbb0875ca5d4b76f2eaed"><ac:plain-text-body><![CDATA[User tapped on the dot representing Zoey’s location and her info came up. When he pressed back it returned to the home page. The user expected it to return to the map with Zoey on it. |
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*\[Learnability: Different Conceptual Model\]* \\]]></ac:plain-text-body></ac:structured-macro>
The user clicked on the friends icon, figuring they would be able to contact them through there. \\
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<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="2478c4d475cfb935-cee33e99-46a04ad3-b696b319-e018e49c4e2fbfbbc5a7aa37"><ac:plain-text-body><![CDATA[* *\[Learnability: Different Conceptual Model, External Consistency\]* \\]]></ac:plain-text-body></ac:structured-macro>
The user was uncomfortable with a calendar for impromptu meetings since they felt that a calendar event wasn’t needed for an event in 30 minutes. \\
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<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="f4535b2e1211817d-e55d1944-424549b8-992c8d53-feabe4c1f3e83e4e6f015bc2"><ac:plain-text-body><![CDATA[* *\[Efficiency\]* \\]]></ac:plain-text-body></ac:structured-macro>
Felt that there was a lot to type in the event information screen. Decided to skip putting a title to the event. \\
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<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="b7b97eb1fbedc938-c68df213-40c84526-8e46bda6-a6361efef0461351ec788c15"><ac:plain-text-body><![CDATA[* *\[Efficiency, Safety\]* \\]]></ac:plain-text-body></ac:structured-macro>
Suggested an add and invite button when inviting people to an event. Eg: Was inviting Christine and Zoey to coffee when remembered they wanted to invite Miranda to coffee as well but had forgotten to add her. Would have to back out of this menu, step through the process of adding Miranda as a friend, then recreate the event. \\
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<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="d2c52f4b13ee3b5f-608827bd-4fec4cb6-b8dd9ccf-ef15b2d21621ea051c714d28"><ac:plain-text-body><![CDATA[* *\[Learnability: External Consistency\]* \\]]></ac:plain-text-body></ac:structured-macro>
After inviting people to the event and returning to the create event page, the invited field said “3”. User was confused as to what this meant. Was this three people including the user as well or were there three other people invited. Suggested Facebook style listing: list a few guests by name then say “and X others”. \\
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<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="1d8b6e86f8a2ad07-fb3e2ddc-44ff4d6d-8170a00d-2bbfa4a52fe5a1c7ba4c2ae6"><ac:plain-text-body><![CDATA[* *\[*Learnability, Efficiency*\]\* \\]]></ac:plain-text-body></ac:structured-macro>
Why is there a time zone? \\
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<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="469b25632d46aa04-e0d83b79-499444a8-b576bdac-1a34ad84eec015a3a1f14a79"><ac:plain-text-body><![CDATA[* *\[Efficiency\]* \\]]></ac:plain-text-body></ac:structured-macro>
Wondered what the purpose of end time was for an event like coffee. Use of end time will depend on what we expect people to do on the app. \\
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<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="3f41d1f40984247a-f2da57dc-43724aaf-8360aaa4-14c5e2d680a33f0b992dd974"><ac:plain-text-body><![CDATA[* *\[Safety, Efficiency\]* \\]]></ac:plain-text-body></ac:structured-macro>
At the time, the confirm location popup covered the map. Suggested this was bad as the user could no longer see the map. If they looked away for a second they no longer knew the location of the event. Proceeded to tap back to examine the location. Location was deleted when he merely wanted to double check it. |
| User was not presented this task. | User was not presented this task. | - Would like to see the current location of people.
- Are the routes drawn by the map accurate? This could be incorrect depending on when the last time the person was tracked, whether they had signal, or if there phone was on.
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<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="116ef9cd13fe565f-75b34dfe-4c07496e-8a859b23-f12556c5d6ed36eee91a59b7"><ac:plain-text-body><![CDATA[ | 2 | Wiki Markup |
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*\[Learnability: Bad Affordances\]* \\]]></ac:plain-text-body></ac:structured-macro>
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="7e8f63c94d754805-c029113a-42f64532-a5499c42-3572e7f3e58bb06b121f8b96"><ac:plain-text-body><![CDATA[Was distracted by the other buttons other that the Friend List icon. |
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*\[Learnability: Internal & External Consistency\]* \\]]></ac:plain-text-body></ac:structured-macro>
Would like consistency when searching for friends. Can you type their name? User name? Consistency in the results. Does the name come up or user name? \\
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="1e8edd8cf54e86cc-82943c42-4d9a4df5-a5e9be35-edba94f1f66087114e59b933"><ac:plain-text-body><![CDATA[\\ |
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*\[Learnability: Bad Affordances\]* \\]]></ac:plain-text-body></ac:structured-macro>
Original bright buttons on top bar did nothing.
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="f1eb4b7581a555d3-428b0213-40dd4545-9b2a976d-ccd35f4312d64d0bf363fe7c"><ac:plain-text-body><![CDATA[* *\[Learnability, Efficiency\]* \\]]></ac:plain-text-body></ac:structured-macro>
The pins on the map should say who that pin represents. \\ |
| User was not presented this task.
| User was not presented this task. | - Consistency. What is the user looking? I.e the name issue
- Maybe list name and user name in search, highlighting what matches the users input. I.e if the user types in Rob, result shows Rob Miller rcm, where rcm is his username and Rob is highlighted.
- The icons look grayed out.
- Consistency. Some menus had back buttons while others did not.
- Not sure of the purpose of the search bar. In the home map, is it to find a person or location.
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<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="0bf0af44dbb427b4-bbb7a572-445044fc-ad6a830f-cee25f9370fb48088440b093"><ac:plain-text-body><![CDATA[ | 3 | Wiki Markup |
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*\[Learnability: Affordances\]* \\]]></ac:plain-text-body></ac:structured-macro>
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="3dcaa11c1954c6fb-12356a75-40ed4cae-8eb896d8-7434062f6b7c8d1d47162ddd"><ac:plain-text-body><![CDATA[Did not exhibit difficulty in locating the Friend List icon, and picked it correctly on the first try. |
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*\[Learnability: Different Conceptual Model\]* \\]]></ac:plain-text-body></ac:structured-macro>
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="985d61fd5c6b123c-11e73ffd-44c146a2-b37bbb27-e5d4f9539d3eab7710840968"><ac:plain-text-body><![CDATA[The user first checked the location of their friends before creating an event, otherwise the tasks were performed as expected with little comment. \\ |
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*\[Learnability: Information Scent\]* \\]]></ac:plain-text-body></ac:structured-macro>
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="ca17fc3112ab444f-a8c06ea5-4738485c-9049aaf8-7c18a541f4539f26b14de3e5"><ac:plain-text-body><![CDATA[User indicated that the menu for "Creating an Event" looked complicated. |
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*\[Learnability: Internal Consistency\]* \\]]></ac:plain-text-body></ac:structured-macro>
Expressed surprise that after pressing "RSVP", that a confirmation dialog asking whether the user wanted to "Accept", "Reject" or "Propose Change". |
| User was not presented this task. | - The system is pretty intuitive
- Occasionally there were a few extra clicks, such as the confirmation boxes
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