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IT Service Management

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IT Service Management

Remedy Change Management

2013 Change Management Planning Sessions
Administration
Approvals

Changes
Configuration Management Database (CMDB)
Development Lessons Learned
Mobile
Production Lessons Learned
QA Lessons Learned
Reports
Roll Out Strategy For New Service Offerings
Support

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IT Service Management
Remedy Change Management

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Old Version 10

changes.mady.by.user Patricia Sheppard

Saved on Feb 09, 2012 20:21

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New Version 11

changes.mady.by.user Patricia Sheppard

Saved on Feb 10, 2012 10:46

Previous Change: Difference between versions 9 and 10
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BMC Data Management Admin Guide.pdf
Remedy User Guide.pdf
Change_Management_Best_Practice_Process_Flows.pdf
Good Practice ProductCatalog.xls

Project artifacts:

Remedy Reporting Use Cases.doc

MIT specific documentation:

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