BMC Remedy ITSM Mobility Best Practices Getting Started Guide.pdf

Mobilize Users in Remedy
  1. Login to Remedy User Tool.
  2. Open “Users” forms.
  3. Select each user to be mobilized.
  4. Add 4 Aeroprise Groups created. They are:
    1. Aeroprise_Approvals
    2. Aeroprise_Incidents
    3. Aeroprise_SRM
    4. Aeroprise_Users

  • No labels