GR1 - Task analysis

User analysis

General: Most of the Resumazing! users will fall generally into the category of people involved in the job hunt. That is, whether looking for employment or looking for potential candidates, these people are fundamentally interested in previous work experience (either sharing or browsing). Since our product targets the population that would need an interesting, enhanced resume to share with potential employers, and those employers are interested in details regarding education and projects, our tasks and user interface will be geared towards users comfortable on the computer with some prior experience interacting with web applications.

• People posting resumes
  • Interested in finding a job or internship
  • Skewed towards the younger end of our user population (all our potential users were under 30, with a majority between 18-22)
  • Want to maximize benefit for time spent
    • Spending much time already on job hunt
    • Won’t use an additional service unless it provides tangible gain
    • On potential user remarked: “I’m already on LinkedIn and have a profile on CareerBridge. I’d need to have a good reason to use a new service, too.”
  • Might already have an existing (traditional) resume (all our potential users did, sometimes multiple versions for different sectors, i.e. finance vs. tech)
  • Has interesting projects or educational experience that cannot be best transmitted in the traditional format
    • Presentations
    • Reports
    • Videos
    • Code Samples
  • Persona: Rupert, a 22 year old senior at MIT, who is interested in finding a full time position. He has a few interesting projects and examples resulting from past internships, and a video and report from his 2.009 project. Although his traditional resume is well made, he feels that the full extent and interesting nature of his projects doesn’t get across without these additional materials.

• People viewing resumes
  • Employers (probably HR people) or others who have received a link to the resume from the poster
  • Used to and experience with browsing traditional resumes
    • Probably browses through one or many resumes fairly quickly to get a general overview of the candidates
  • Only interested in additional info from certain candidates, would require the traditional interface as a first impression
    • Our only potential user that had previous experience browsing resumes mentioned that he’d only be interested in our additional info if the traditional resume showed promise, guessing a low percentage of total applicants
  • Only interested in certain pieces of supplemental information from a subset of the user’s projects, not every bit of information a candidate might want to share
    • Candidates may have multiple projects, potentially unrelated
    • A recruiter would only be interested in projects that seemed interesting or related to the field
  • Persona: Beatrice, a 34 year old Hiring Manager at a successful, but medium sized Internet startup. She sometimes has issues understanding the full breadth of a candidate’s experience, and would appreciate the ability to see examples and deliverables from past projects during the decision making process.

Task analysis

• log in
  • Register if new user
  • enter user name
  • enter password
• add information
  • add education
    • transcripts
  • add projects and bullet point descriptions
• add supplemental content
  • add code sample
  • add images
  • add video
  • add hyperlink to Design Portfolios
• browse resume
  • see certain supplemental content
• select publish or edit mode
  • Recruitee has options for what gets sent to an recruiter
• Get public link to the “published” resume
• Email this link 

Domain analysis

Domain_Analysis.pdf