What is PMATS anyway?
The acronym stands for Product Management and Tracking System, developed by the SAPbiz team in 2003. A powerpoint presentation about it is here
the change requested to the PMATS system was a reformatting of the DTR Line Item text output to include:
- a phrase identifying the team
- the RT ticket number
- the client name
each of which is readily available in the PMATS Work Order as filled out by Aaron and Jake.
Status
The change has been made in the source code and it is awaiting the SAP Hardware Upgrade on or about May 25, 2010, before it can be put into the production or other server for testing. So, early June 2010 we'll likely be able to see a change in what the customer's see in their DTRs.