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GR3 - Paper Prototyping

Prototype photos

Prototype 1:

Prototype 2:

Briefing

Campus Connect is a website that helps high school students get more detailed and accurate information about the colleges they are considering through reviews, ratings, photos and videos posted by students currently at the university. High school students can also post questions to ask for specific information they can't find anywhere on the website.

Today we'll be testing our design and we need your help to find the problems with it! We have some small tasks for your to complete written on index cards. Think out loud as you're completing the tasks so that we can understand your thought process. Also keep in mind, that we're testing our application, not you! If you are ok with it we will be also be filming you go through the tasks to help us remember what happened, but don't worry it will be completely confidential.

I'm Gaia and I'll giving you the tasks one at a time. You can "click" anywhere on the paper as though it were a computer screen. I will be changing the papers and moving things around, pretending to be the computer. This is Grafton, and he'll be writing down some notes about the test. Finally this is Kimberly, and she'll be filming.

Scenario Tasks

1. You are a high school student applying to Yale, and you're interested in finding out what the student center looks like.

2. You want to know what the current students think about the party life at Yale.

3. You are very interested in knowing how many Hispanic groups and organizations there are on campus. You already looked through the reviews and you didn't find anything related to this topic, however you really want to know the answer to your question.

Observations

Prototype 1

User 1
  • Confused about the difference between the words "culture" and "diversity"
  • Tried to click on one of the ratings when looking for information about the party life.
  • Confused about the difference between the Forum and the Reviews pages.
User 2
  • Really liked how the photo panel resembles the new Facebook one and said ours was better since it shows previous of the other photos at the bottom.
  • Said it was fun to have the word cloud to show the different topics. However, she pointed out that the more topics there are, the harder it is to find the one you are looking for.
User 3
  • Initially clicked on "Recent Photos" when looking for a photo of the student center.
  • Confused about the difference between the Forum and the Reviews pages.

Prototype 2

User 1
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User 2
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User 3
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Prototype iteration

  • Word cloud is not effective when you have a specific topic in mind, but its very effective when the user is just browsing. In order 
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