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Amon Horne is the project lead so authorizes sensitive or confidential communications. Executors of specific information noted.

Group

Communication Channels

Methods

Executor

Stakeholder Committee

raft-sc mail list
Bi-weekly committee meeting
Formal status report

Meetings are informal; formalize by keeping status reports and minutes in wiki.

Amon Horne

Testers
business-user reps

mitbi-test mail list
RAFT Wiki
test cycle participation

Convert wiki home page to status-update dashboard.
Move UI design docs to wiki, use to solicit feedback using collaboration tools.

Steve Landry

Development Team

mitbi-dev mail list
Issue Log (Jira)
Meeting

Monday, email status of tasked tracked for next release; require update same day by staff; update Jira.
Thursday, team meeting; review tasks and discuss implementation issues. Update Jira.

Amon Horne, team meeting
Steve Landry, email plan updates

Customer Support Staff

Training
Formal SLA/Participation

Participating in training development, documentation review
Co-development of formal SLA

Mark Wiklund
Steve Landry

Technology Support Staff

Meetings
Formal reports
Participation

Peer reviews: one formal and one follow-up per phase.
Co-development of formal SLA

Amon Horne
Steve Landry

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