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Created by Laura Baldwin, last modified by Patricia Sheppard on Feb 03, 2012 15:14

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This is the home of IS&T IT Service Management space. Below are a list of initiatives across the department focused on service management, delivery and coordination.

Recently Updated

IS&T Business Process Documentation
May 22, 2014 09:54 • updated by Patricia Sheppard • view change
ServiceNow phased deployment and adoption plan
Sep 10, 2013 11:17 • updated by David J Conlon • view change
ServiceNow phased deployment and adoption plan
Sep 03, 2013 18:29 • updated by Patricia Sheppard • view change
ITSM Project Timeline and Deliverables 932013.JPG
Sep 03, 2013 18:29 • attached by Patricia Sheppard
ITSM Project Risks 932013.JPG
Sep 03, 2013 18:29 • attached by Patricia Sheppard
ServiceNow phased deployment and adoption plan
Aug 29, 2013 12:33 • updated by Oliver Thomas • view change
Roll Out Strategy For New Service Offerings
Jul 30, 2013 08:08 • updated by Patricia Sheppard • view change
Remedy Change Management
Jul 30, 2013 08:07 • updated by Patricia Sheppard • view change
Exchange Roll Out
Jul 16, 2013 13:26 • updated by Patricia Sheppard • view change
2013 Expansion Phase I Roll Out
Jul 16, 2013 13:26 • updated by Patricia Sheppard • view change
Step 2 - Remedy Change Management Demonstration
Jul 16, 2013 10:54 • updated by Patricia Sheppard • view change
QA Testing Plan for Remedy Tickets
Jul 16, 2013 10:42 • updated by Patricia Sheppard • view change
Approvals
Jun 13, 2013 18:20 • updated by Anonymous • view change
Exchange.JPG
May 28, 2013 17:03 • attached by Patricia Sheppard
photo.JPG
May 28, 2013 17:03 • attached by Patricia Sheppard

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