We'll start to write our draft on this page. Here's a suggested outline.
1. Assessment (studies, surveys, usability, etc.)
2. Virtual sites design and production
3. Marketing
4. Betas
5. Emerging technologies (including e-readers, ipads staff and public loans)
6. Workshops/classes we taught (IAP and other)
7. Staff development (training and workshops we've attended)
8. Challenges ahead