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GR6-User Testing

Design:

GR5-Implementation

Implementation:

Evaluation:

Briefing

"You heard about a new website for managing bookmarks from your friends and you decide to check it out. You land on a page that you are seeing right now. We will give you a few tasks that aim to test this user interface. Please think aloud and feel free to explore the interface."

(We believe that our landing page does a very good job of explaining to the users what MyWeb is all about so we kept our briefing short and simple.)

Tasks

The tasks we gave to users were divided into three main categories as specified in our previous reports:

  1. Creating and Managing the Account on MyWeb
  2. Interacting with my MyWeb
  3. Sharing

Each of these three main categories is divided into sub-tasks that we gave to users. Because we wanted to test the behavior of our interface in the absence of explicit tasks, in order to test the visibility of all the features, we decided to change the last user testing to accommodate that. To the last user in the second iteration, we just told about three general tasks and asked him to explore the UI himself, as much as possible.

“Creating and Managing the Account on MyWeb” task contained:

  • Sign up for MyWeb
  • Import bookmarks from Firefox
  • Import bookmarks additionally from Chrome (once user is already logged in)

“Interacting with my MyWeb” task contained:

  • Tell us what you think you are seeing now (given immediately after sign up/log in)
  • Create a new folder and name it “Classes”
  • Add a bookmark for 6.813 stellar page to folder Classes.
  • Create a new folder, name it “MIT” and move your bookmark for 6.813 from folder Classes to folder MIT.** Would you expect the bookmark to be present in both folders or only in MIT?
  • Remove folder Classes
  • Change the name of the 6.813 stellar page bookmark to “UI”
  • Find all the bookmarks that contain word “stellar” in their name** What do you expect that search does? 
    • Where does it search?
  • View all the bookmarks you have
  • View all the bookmarks shared with you / what do you think that folder “Shared” contains?

“Sharing” task contained:

  • Share 6.813 stellar page bookmark with your friend Jovana. 
    • What do you need to know for this task?
    • How would you obtain it?

Observations

User

Creating and Managing an Account

Interacting with MyWeb

Sharing the Bookmarks

User #1

  • Easily found the way to sign-up
  • Had no trouble importing bookmarks during sign-up
  • Took a long time to figure out how to import more bookmarks once logged-in
  • Quickly and easily found how to add/delete folders
  • When adding a bookmark to a folder, was looking in the folders separation for a button instead of the separation where the bookmarks are displayed. 
  • Interacting and searching through to folders was fast and easy.
  • When deleting a folder, expected an alert/confirmation window.
  • Easily found how to share a bookmark.
  • Was clear about the information necessary for sharing.
  • Expected an alert/confirmation when hitting the "share" button.

User #2

  • When creating an account was not sure whether the "Name" box asks for the actual name or the username.
  • Is not sure how to import more bookmarks when already logged in.
  • When adding a new bookmark, thought of putting the link to the webpage in the "Name" box instead of the URL box. 
  • When moving a bookmark from one folder to the other by drag and drop, was not sure whether the bookmark gets removed from the original folder or just copied to the new one.
  • Could easily find how to share a bookmark
  • Was not sure if it was possible to share a folder.
  • Expected an alert/confirmation when hitting the "share" button.

User #3

  • Tried to click on the website description steps from the intro page.
  • Was actually able to import more bookmarks when already logged in.
  • Thought that the search box searches in the Web and not through the bookmarks. 
  • Expected some feedback that the URL worked when adding a new bookmark.
  • When trying to view all the folders, tried to select all the folders or do an empty search instead of selecting the "All" folder.
  • Took some time to locate the share button
  • Realized how share works once the button was located.
  • Was unclear about the function of the share button, i.e. does it share a bookmark or the folder the user is in?

Reflection:

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