IS&T Website Redesign and Service Catalog
This is the home of the IS&T Website Redesign and Service Catalog space.
The Information Services and Technology (IS&T) department's primary role is to provide service to the MIT community through a central pool of information technology professionals and through collaboration with other IT groups and professionals across campus. The website is one of our primary communication tools and it is through the website, that IS&T provides a wealth of information to the MIT community. There are approximately 1,500 documents to be searched and found on this side providing product, service, self-help and contact information.
Project Summary
The IS&T Website Redesign and Service Catalog Project team will hire someone to redesign and develop templates for our website and service catalog in Drupal. The purpose of the site is to help the MIT community understand, get, and use IS&T services. The website will also help to expand the IS&T brand that promotes MIT’s commitment to excellence. IS&T is a service organization. Our website’s look and feel should embody and directly reflect our mission of service provider and our vision of making IT easy for our customers and ourselves. It should support our vision of self-service. It should reflect the major themes of automation, mobility, simplification, de-customization, and removing pain points. The site’s look and feel/design should focus on “What members of the MIT community want from IS&T.” The site design should revolve around the service catalog. [See sponsors vision for the project.]
Request for Proposal (RFP)
FINAL RFP for Website Redesign and Online Service Catalog (January 14, 2011)
Submitted to six firms:
Stoltze Design (partners w/indigo digital for development)
- Plans to submit a proposal by 1/28
Moth Design (partners w/pod consulting for development)
- Declined to Bid due to workload and schedule
- Submitted proposal on Monday, 2/7/2011
- Declined to Bid due to workload and schedule
iSitedesign (recently worked on MIT World site redesign)
- Declined invitation to submit proposal due to current workload/timeline
RFP Responses
Vendor Comparison Matrix (this shows the common elements for each vendor bid and lists some general open questions/differences)
Stoltze Design
Nimble Partners and Pixelslam (design firm that partners with Nimble)
RFP Questions:
- What process will you use for requirements gathering?
- What process will you use to validate the the information architecture for the service catalog? What would you do? What would you expect IS&T to do?
- Have you ever designed a service catalog?
- How do you design differently for a Drupal/CMS site vs. any other type of site?
- Do you have examples of sites that are designed for Drupal?
- Stoltze: On page 3 of your RFP it says 'acquire content digitally'. Will you load all the content to the new site?
- Nimble Partners: How would you remotely observe usability testing? Do you mean in the event that the testing was also handled remotely?
- Nimble Partners: For mobile devices, would you provide a custom template and customized content along with the custom css?
- Moth: What would be the additional cost for a mobile template, customized content, and style sheet for 1 mobile platform?
Service Catalog
Service Catalog Proposal (Jan 24, 2011)
Service Catalog Alpha List (DRAFT Jan 24, 2011)
Sponsor Updates
Steering Committee
- Kickoff Meeting: Thursday, February 3, 11:30-1:00, W92-Downtown Crossing
Committee Members:
Christine Fitzgerald (IS&T, co-project manager)
Rich Murphy (IS&T, co-project manager)
David Foucher (News Office/Tech Review Rep)
Emer Garland-Scott (PSB advisor and member or core project team)
Monica Lee (PSB)
Shankar Raman (Associate Prof in the Literature Faculty)
Jeff Reed (IS&T, DCAD representative)
Marc Resnick (Student Rep)
Mary Young (Administrative Officer for Nuclear Reactor Lab and Member of ACCII)