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If you experience any issues after installing the software as defined below, please see Troubleshooting Common Issues with Papercut.

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MacOS:

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1. Download the Mobility Print client by clicking the following link: Windows
   
2. Install the software by double-clicking on the .exe file in your Downloads folder. 
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3. Continue through the installer process and be sure to enter your Kerberos credentials when prompted.
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MacOS:

1. Download the Mobility Print client by clicking the following link: Mobility Print for macOS 
2. Install the software by double-clicking on the .dmg file in your Downloads folder.
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3. Next, you will need to also click on the .pkg file after opening the .dmg in order to run the installer.
4. After running the installer, the first time you go to print to each printer you will be prompted to enter your Kerberos information
   Click 'Remember this password' and you will not be prompted again
   
   

Windows 10/11: 

1. Download Mobility Print for Windows
   
2. Install the software by double-clicking on the .exe file in your Downloads folder. 
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3. Continue through the installer process and be sure to enter your Kerberos credentials when prompted.
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From there, please try printing to either of the installed virtual queue, and you should be able to tap your MIT ID and release at any of the Papercut enabled copiers.

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