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Definition: The cutover date and time = Email migrations from MIT Exchange to O365 Email are complete, access to the old MIT Exchange Email will be cut off, and access to the emails on O365 is online and active.
The TRANSITION
On Monday September 19th 2022, Albert and Dan were migrated from MIT Exchange to MIT O365 Email. As Apple Mail and iCal users these are the notes of what they saw.
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Most users in SHASS will need to delete their old MIT Exchange settings from Apple Mail and add the new MIT O365 Mail account.
- For Apple Mail users:
https://kb-mit-edu.ezproxyberklee.flo.org/confluence/display/istcontrib/Office/Microsoft+365+-+Email+and+Calendaring+-+Apple+Mail+and+iCal+Configurationhttps://kb-mit-edu.ezproxyberklee.flo.org/confluence/display/istcontrib/Microsoft+365+-+Email+and+Calendaring+-+Apple+Mail+and+iCal+Configuration
- For Windows 10 users here are the instructions for what needs to happen in Microsoft Outlook:
https://kb-mit-edu.ezproxyberklee.flo.org/confluence/display/istcontrib/Office+365+Post-Migration+-+Outlook+for+Windows+10 - For Outlook 2016 for Mac users:
https://kb-mit-edu.ezproxyberklee.flo.org/confluence/display/istcontrib/Office+365+Email+and+Calendaring+-+Configure+Outlook+2016+for+Mac - For Outlook 2019 and 2021 (Windows and Mac) users:
Make sure your full MIT email address is in your Outlook Preferences. If it is, you're all set. If it's not, change to your full MIT email address and you're all set.
These were the screens that Albert saw after he deleted his old Exchange Email account from Apple Mail and clicked to set up a new Exchange Account in order to set up the MIT O365 Email.
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Type in your full name as it appears in the MIT directory followed by your full MIT email address.
Click on "Sign In".
If you have your certificates installed, click on "Use Certificate - Go". Otherwise log in with your kerberos username and password.
Select your Duo Authentication Device. Move the bottom left-right scrollbar right to see the buttons.
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The new email O365 OWA Webmail is at outlook.office.com . Instructions on how to use it can be found here:
https://kb-mit-edu.ezproxyberklee.flo.org/confluence/display/istcontrib/OfficeMicrosoft+365+Post-Migration+-+Web
Mobile Devices
All iOS and Android devices will need to have the email accounts deleted from the devices and added again as the old Exchange accounts are now on Office 365.
- Instructions for iOS device:
https://kb-mit-edu.ezproxyberklee.flo.org/confluence/display/istcontrib/Office+365+-+Email+and+Calendaring+-+iOS+Configuration - Instructions for Android device:
https://kb-mit-edu.ezproxyberklee.flo.org/confluence/display/istcontrib/Office+365+Post-Migration+-+Outlook+for+Android
Resources, References, Related Services, and The Fine Print
- Official IS&T Office 365 Email and Calendaring Landing Page
- Office 365 Email and Calendaring - What is my Quota and How do I Check it?
- Office 365 Email and Calendaring - How do I use Automatic Replies?
- Office 365 - Reserving Resources (Rooms) with Outlook on the Web
- Microsoft's position on Foreign Intelligence Surveillance Act Orders and National Security Letters
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Odds and Ends
- Internet Update Lag
Because the O365 email servers are no longer on campus, users should be aware of potential internet lag when composing emails via a client program (like Outlook or Apple Mail) to the O365 server at Microsoft. This lag may increase during busier times of the day like noon and 4pm. It is therefore recommended all users wait 3-5 seconds before hitting send(depending on the time of day) after the text of a particularly important email is completed to make sure the last edits made to your important email gets saved to the Microsoft's O365 server before sending. - Windows 10 users
Due to increased data security in Windows 10, MS Outlook may ask you to approve the change to the new O365 Servers. Users should approve the change.