Prototype photos
Initial screen
Two tasks added
Dialog after clicking "complete" button
Selecting who you are in the completion dialog
Dialog after clicking "show off your work" button
File picker dialog for selecting a "show off your work" picture
After selecting a "show off your work" picture.
After completing a task
After clicking someone's face on the top right corner. Shows you what that chores that person did.
After clicking the "last week" button. Shows you the tasks that were completed last week.
Picking an icon for your task
Briefing.
We are building a tool that helps families fairly distribute household chores. Our hope is that usage of this tool will lead to happier families by letting parents avoid nagging their kids.
In this user test you will take the role of several family members as they try to prepare for a family dinner. You'll play the role of the parents and the children in different scenarios. The briefing you gave to users.
Scenario Tasks
Task 1
You're Joe/Maria and you're having a dinner party tonight. Your kids Chris and Sara have nothing to do, so you'd like them to help out. To do so, you'll use our family to-do list.
...
You're Maria/Joe and you're away on business. You want to check on how the family has been doing.
Observations
User 1
Task 1
This user tried to assign a task to a child, which isn’t possible in our system. He also tried to click on his own picture to log in. In our system, there isn’t a login system, since you only specify who you are when you complete a task. User also mentioned that the “Complete” label in each task row was confusing, since he didn’t know if it meant that the task was already completed.
...
Task 4
The task wasn’t very well defined and the user didn’t know what to do. We were hoping this task would lead to discovery of the “previous week” feature, but it didn’t happen.
User 2
Task 1
When completing the task, this user didn’t know what our camera icon did. He also wanted to add a task deadline but there is no way of doing that. He also didn’t think it was convenient to upload a task completion picture. He’d have to get a phone, somehow get the picture to the computer, and upload.
...
In the end, the user liked the prospect of using this tool for managing a rebellious teenager. He mentioned the concept of task completion pictures was valuable, but that it wasn’t obvious from the user interface. The user interface didn’t convey any sense of importance, or an indication of how a user would get credit for work done.
User 3
Task 1
User wasn’t sure if the todo list was for him or for everybody. There is also no editing interface, so if there’s a typo in a task there’s no way to correct it. When completing a task, it wasn’t clear that the “who am i” section of the completion dialog was a button for him to indicate himself.
...
In the end, the user wasn’t clear on what needed to happen when you wanted to help the family out. Does somebody just look at the list? click anywhere?
Prototype iteration
Lessons from first iteration
From our first user test, we learned:
- Users want to be able to click on a task and indicate they’re going to work on it before actually doing it.
- The fact that you don’t start out by choosing who you are is confusing.
- There need to be actual motivators for children, such as points or a “top helper” ranking list. The ability for a parent to indicate “good job” would be nice too.
- Reviewing previous weeks isn’t very discoverable, or interesting.
- Uploading a task completion picture is too cumbersome, with too many dialogs.
- The feature of adding an icon to a task isn’t discoverable at all.
- Overall the users liked the deadline slider.
Second iteration photos
To Do Page
Family Page
Second iteration tests
User 1
Task 1
Hitting the background closes the popups user rapidly checkboxes
Time slider snap back
Assumes photo tap on popup, completed button successfully
Task 2
User asserts already washed dishes.
User declined completion photo
Task 3
Family screen intuitive!
What was helpful/useful/cool?
What was useless, dumb?
Claimed thing changes task?
Understands what Claiming means
Claimed/completed task list history want to see everything on the task list at a glance
Confusing?
Tabs look like tabs, see family has family on it, add task has plus
Goal not relevant
User 2
Task 1
Edit button clicked to add event
Who are you button not obvious its a button, user unable to claim or complete
Task 2
when something claimed it moves off of todo list
Task 3
user found family tab great
Clicked on individual family member
What was confusing?
Edit button
What was good? What was bad?
Family time layout
Claim/Complete?
On the claim complete dialog, each button's meaning was clear
When person missing Have claim/complete button pop up the pictures, start with pictures popped up, or visually disable the claim/complete buttons.
User 3
Task 1
Family tab hit, ToDo tab hit to go back
Complete button pressed
In popup, complete button pressed opened people
Task 2
Claim -> Sarah -> Claim
Must press claimed tab
Task 3
Press Family
See all tasks, including pending tasks - current day is pending
Alternatively search claimed or completed lists to see what he's done.
Icons are like locations
Trash icon is bad
House looks like arrow
Question mark = help button, contact help for assistance
Was anything confusing?
Nope!
What did you like?
Like that you can take a picture! I did my job!
What did you not like?
"Claimed"
Consider alternatives for claim: choose, tag, select,