...
- Tim will makes tweaks based on feedback
April 17, 2013
Prototype update:
- contract signed
- status con call with BMC 4/17
- review list of stakeholders/resources for prototype
Merchant Services update:
- intro and first business analysis meeting completed
- second business analysis meeting scheduled for 4/29
- need service advocate from Siobhan team?
- start documenting changes in May
RAFT update:
- still on hold due to current sprint - Amon and Sherene to reach out when ready
Network Operations update:
- Exchange to move forward
- set up BA meeting week of 5/6 to include:
- Sophie
- Rich
- Barry
- Joel
- John
- Chris M
- Mark
- Garry
- possible CMDB build out if team deems it helpful?
May 15, 2013
Prototype update:
- ServiceNow prototype almost complete
- final review 6/7/13
- record in some fashion for distribution
- currently interviewing BMC consultants
- draft BMC schedule sent to manger resources
- managers need to work with their teams to free up resources
- Alison on vacation but maybe Kris or have her team review deliverables?
- blackout dates 6/3-6/8 for Commencement
Merchant Services update:
- service advocate from Siobhan team
- David needs to complete configurations for support group
- group documenting changes in May
- check in scheduled for 6/3/13
RAFT update:
- still on hold due to current sprint - Amon and Sherene to reach out when ready
Network Operations update:
- Exchange business analysis has started
- people and components (hardware/software) has ben mapped
- folllow up meeting for support group structure, roles and permissions scheduled 5/2
What services should move into change next?
Pipeline
- define impacted customers/constituencies?
- shorted list of upcoming changes to those with month/date
- keep TBDs in separate article