User Testing BriefingBriefing
Welcome and thanks for stopping by. I’m <EXPERIMENT LEADER NAME> and this is <OBSERVER NAME> and we’d like to have your help to evaluate our proposed user interface. It’s for a system designed to help MIT dorm desk workers with their commons tasks. Today you will be a desk worker and we’ll guide you through a couple of tasks and scenarios that desk workers commonly face. Before we start, we’d like to remind you that your participation in this evaluation is completely voluntary and you may stop at any time. Any problems you encounter are not your fault, they are solely the interface’s, and we need your help to find them. I’ll am the experiment leader and <OBSERVER NAME> is the observer. This means I’ll prompt you tasks and try to answer your questions the best I can and <OBSERVER NAME> will be watching and taking notes for me. We’d like you to think out loud as much as possible to help us get an idea of your thought processes as you explore and use our interface.
...
Register this package according to the dorm's sorting method.
Task 3
Alyssa P Hacker would like to borrow the dorm's vacuum cleaner. Check it out for her.
Task 4
Ben Bitdiddle arrives at desk and asks for his package and the movie The Lion King. Check out his package and The Lion King.
...