Versions Compared

Old Version 5

changes.mady.by.user Joanna M Proulx

Saved on

compared with

New Version Current

changes.mady.by.user Devin Stronge

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Migration of unmigrated content due to installation of a new plugin
Section
Column
width20%
Excerpt Include
Home
Home
nopaneltrue
Column
width80%

Frequently Asked Questions

Q: Why can't I access my wiki?

Tip
iconfalse
titleAnswer
  • You may not be logged in.
  • Directions for logging in via Touchstone https://wikis
-test
MITDASHBOARD/WikisImage Removed
  • HELP/Wiki+Login+via+MIT+Touchstone
  • You may not have the proper permissions to access the space:
  • To access a wiki space, you must be a member of the wiki space group. Your Space Administrator may grant you permissions to the space.

Q: How can

...

I find out who my Space Admin is?

Tip
titleAnswer
  • Email wiki-support@mit.edu

Q: How do I give an individual permission to my wiki space?

Tip
titleAnswer

...

Q: How do I request a particular plug-in and/or macro?

Tip
titleAnswer
  • We evaluate requests on an ongoing basis. Please send your suggest/requests to wiki-support@mit.edu.

Q: How do I request a wiki?

Tip
titleAnswer

...

...

  • Wiki+Requests and click the "Request a Wiki Space" or "Request a Stellar

...

  • Linked Wiki Space".

Q: I don't see my wiki on the dashboard?

...

Tip
titleAnswer
  • Same answer as for "I can't access my wiki", need to login.

Q: Using the Rich Text Editor, I am having trouble getting things to do what I want. For instance, when I try to move an item in a list and then promote it, it is not being promoted properly.

...

Tip
titleAnswer
  • The Rich Text Editor does not always behave. It is useful as a tool to try to do something you may not have done before and may not know how to do in wiki markup language. However, you may find that using the wikis markup will give you more control over how your page behaves

...

  • .

Q: What if I mess something up while editing a page?

...

Tip
titleAnswer
  • Wikis makes it really easy to restore a previous version. Go into Tools, Page History. Select the version prior to your problematic edits and click on Restore this version.

Q: When viewing a powerpoint or excel spreadsheet I am being prompted by Firefox to install an add-on. Why?

Tip
titleAnswer
  • The add-on is required for a feature that we DO NOT support. Firefox is just being helpful.

Q: Some functionality of the Office Connector plugin is not available. Why is this?

Tip
titleAnswer
  • Certain features of the Office Connector like editing, modifying, and saving an office document from the wikis, requires the WebDAV plugin which is not compatible with our authentication software.
  • The WebDAV plugin represents a security risk for our server and is therefore unavailable.