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If you have encountered a problem using the Stellar system or have a comment or question about Stellar, please contact the [Service Desk|http://ist.mit.edu.ezproxyberklee.flo.org/support] via [email|mailto:stellar-help@mit.edu] or at 617-253-1101, Monday - Friday 8-6 EST.
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For a list of issues with Stellar of which we are aware and working to solve, and for their workarounds, please see the [Known Issues] page and the [Stellar FAQs|Frequently Asked Questions] page.
For information on supported browsers, certificates at MIT and other technical issues, please see our [Software Help] page.
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For training, please visit the [IS&T Training site|http://ist.mit.edu.ezproxyberklee.flo.org/services/training] to register for a session.
We also have a set of training videos about using Stellar, please visit [Stellar Training Videos|https://wikis-mit-edu.ezproxyberklee.flo.org/confluence/display/stellarhelp/Stellar+Training+Videos] to watch.
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Click a tab for a list of contact information. | Card |
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| To contact class or section faculty, see Contacting Instructors and TAs.
For help with certificates, browsers, plug-ins and helper applications (such as Adobe Acrobat) contact the Computing Help Desk by sending an email or calling 617-253-1101.
If you are participating in the Singapore-MIT Alliance, contact sma-help@mit.edu .
If you have a problem accessing a class website, keep in mind that Stellar class websites update the official class list daily with data from WebSIS. If WebSIS shows you are registered, allow enough time for the change to appear on your class website. You can also contact an instructor to give you access to a class website.
To make general suggestions, offer criticisms, or request new features, contact Stellar Support.| Card |
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| For help using the Stellar software or general computer assistance, such as using certificates, contact the Computing Help Desk by sending an email or calling 617-253-1101.
For information regarding educational technologies, courseware delivery, and project support, contact the Office of Educational Innovation and Technology by sending them an email or calling 617-252-1981.
If you are participating in the Singapore-MIT Alliance, click here to send them an email.
To request a new Stellar class website, complete the website creation form.
To check on a course you already requested, go to class links.
To make general suggestions, offer criticisms, or request new features, contact Stellar Support.| Column |
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width | 2% Note: The user guide for the new Gradebook Module may be accessed here. Quick LinksKnown Issues - Known issues within Stellar
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| How to Navigate the User Guide |
There are several ways to navigate the user guide. You can search for specific topics using the searchbox, use the "Table of Contents" to view the topics of the current page, or use the dropdown menus in the header of the user guide. To display screenshots, click on this icon:  Image Added. Dropdown MenusThe dropdown menus include the related pages of each topic (Homepage, Membership, Calendar, etc). Clicking on the topic itself ('Sections' in the screen shot) brings you to the homepage of each topic. Table of ContentsThe "Table of Contents" provides a lists of all of the Stellar User Guide pages. | Background Color |
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| Course Guide |
The Course Guide is a complete listing of all courses at MIT. Summarizes all known information about a particular course including title, description, course number, past and present Stellar sites, OCW sites, cost of course textbooks, and more. Section sites can be listed in the Course Guide and have the course title and access level. Course Guide tab in topnav links to full guide containing class lists from the past year's semesters.
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| You@Stellar |
You@Stellar is a personalized page displaying class site information for a Stellar user. It shows all classes for a semester and associated Materials and Announcements for each of those classes. The default view is the current day; however, the user can scroll backward and forward within the semester to view past and future class information. You@Stellar contains cross-links to Course Guide which provides detailed pages containing subject history information on past classes.
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